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Account Specialist, Neiman Marcus Group

📁
Advertising/Marketing/Public Relations
💼
Corporate
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COMPANY OVERVIEW
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com.  Every day each of our 15,000 NMG associates work towards the goal of enabling our customers to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

Account Specialist

 

The Account Specialist will possess a strong understanding of marketing and act as the project manager and primary point-of-contact for all print, online, and advertising projects and will facilitate these projects from inception to completion. The ideal candidate will have experience working with creative teams in fast-paced, collaborative environments.

 

Key Responsibilities

  • Act as the primary point-of-contact between marketing, merchants, production, and creative
  • Lead day-to-day management of projects
  • Effectively manage teams of diverse personalities
  • Collect and disseminate project information
  • Coordinate multiple projects at a time
  • Problem-solve issues and implement process to improve workflow.
  • Proactively identify jobs to support upcoming marketing and site campaigns
  • Be familiar enough with campaigns and creative assets to identify inconsistencies across channels, holes in the refresh calendar and correct possible issues (eg: identify a jump page that needs URLs and follow up)
  • Ensure jobs are opened in timely manner and all teams have the necessary information to complete
  • Track progress of jobs and enforce project deadlines along the way
  • Record all jobs for archiving purposes and follow up to ensure all projects were accurately completed
  • Facilitate meetings

 

Requirements

  • Previous project management, marketing, and online experience a plus
  • Strong project management skills
  • Extremely organized and highly motivated
  • Excellent verbal/written communication skills
  • Able to multi-task and manage a high volume of projects at one time efficiently
  • Able to think forward and anticipate changes
  • Able to manage and adhere to deadlines
  • Able to anticipate problems and plan accordingly
  • Flexibility
  • Bachelors degree in Marketing, Communications or related field

 

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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