Loss Prevention Office Coordinator
Maintain Loss Prevention files and documents in accordance with the companies document retention policies.
Assist Loss Prevention management team with follow up on open case reports and review of completed LPMS cases ensuring the required elements are present.
Assist charge back associate with the review of charge back performance versus plan.
Assist Loss Prevention Investigators and Management team with the organization of accident report claims. (ensure claim submitted with insurance carrier and reporting to appropriate Management)
Assist the Loss Prevention management team with the Loss Prevention Audit program and any related coordination, documentation and communication of results with the store management team.
Coordinate employee ID requests. Locker requests, and key requests.
Monthly Audits-ensure audits are completed and turned in on time.
Assist with the gathering of information on audit deficiencies and concerns through the established audit programs. Assist Loss Prevention management team with the development of strategies to constantly communicate problem areas to Management. Work with Management to make recommendations to address concerns and open issues.
Work in conjunction with LP Investigators to develop and maintain LP partnerships with Selling Management. (Awareness, Department meetings, etc.…)
Compilation of PowerPoint presentations for meetings
Assist Loss Prevention Investigators and management with the planning of awareness meetings on each floor and ensure Investigator is prepared for the meeting.
Ability to compile special reports as requested by Director of Loss Prevention (chargeback, audits, compliance, etc.…)
Provide support on special projects in a solo or group setting
Individual goals and objectives will be determined by the Director of Loss Prevention
Work in conjunction with the Investigators to foster and maintain Loss Prevention partnerships with Selling Management
In addition to assisting with other Loss Prevention functions as directed by Management. This is subject to change at the directions of Management based on the business needs.
Skills and Knowledge
Proficiency in all Microsoft software (advanced Excel knowledge)
Oracle based systems
Qualifications
Excellent written and verbal communication skills in order to review and communicate Loss Prevention reports
Ability to learn proprietary programs and systems
Ability to manage multiple projects concurrently
Detailed oriented and results driven
Highly Collaborative and adaptable to different audiences
Strong analytical, communication and presentation skills