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Store Facility Engineer - Charlotte

Facility Maintenance
Neiman Marcus

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.


Your Role

You will provide technical expertise to support the store during store hours with various maintenance needs, such as repairs and general upkeep of most of the systems associated with the Neiman Marcus retail store.  You will aid in maintaining and troubleshooting all critical building equipment and conduct preventative maintenance work.  This includes but is not limited to electrical work, plumbing, HVAC, dock doors, lighting (lamps and ballasts), generators, flush valves, and facets. 

In addition, you will develop and maintain partner relationships with your internal and external customers while responding to both critical and routine support requests.  You will be an advocate in supporting NMG's Way of Working, which is a framework across all teams to work smarter, be present, and integrate work and life in a way that empowers you and others.

What You’ll Do

  • You will be responsible for weekly preventive maintenance on all building equipment and building envelop, including daily/weekly and monthly logging of safety inspections
  • You will complete and/or oversee inspections that must occur on facility equipment such as vertical transportation, boilers, generators, and HVAC
  • You will be responsible for ordering maintenance supplies and assisting the Regional Manager in managing the maintenance expense accounts 
  • You will assist the Regional Manager with the execution of capital planning projects.
  • You will maintain and/or coordinate all building energy management systems including lighting through the Trane Ensemble Software. 
  • You will oversee store systems that may need support would include, but not limited to Point of Sale (POS) and Telephone systems
  • You may need to support the kitchen team by maintaining kitchen equipment
  • You must be able to respond to after-hours and emergency calls.  Overtime may be required 
  • You must be able to work with limited time off to support the store in its busiest season between Black Friday (the day after Thanksgiving) and mid-January


What You Bring

  • 2+ years experience or four years apprenticeship or equivalent experience in the Mechanical or Electrical field
  • Must have a background in building maintenance, electrical, and HVAC
  • Demonstrated ability to multitask and self-prioritize work assignments
  • Able to work with others as well as independently and be a self-starter
  • Ability to lift up to 50 pounds with regular bending, lifting, and reaching both below the waist and above the head and able to climb ladders
  • Ability to communicate effectively, (written and verbally) with peers, management, contractors, and vendors
  • Understanding and knowledge of SDS (Safety Data Sheets) information
  • Must be highly self-motivated and customer-centric


Inclusive Benefits

  • Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, and children
  • Flexible Spending Account for eligible medical and dependent (daycare) expenses
  • Disability Benefits, including Short-Term Disability providing income replacement for up to 26 weeks
  • 16 weeks Paid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000
  • Paid Time Off, including 6 paid holidays, 1 week in the first year and then 2 weeks of vacation, 7 sick days, and 2 personal days per full year of service
  • Retirement Savings Plan (401K) with NMG matching and $20,000 Term Life Insurance paid by NMG with additional voluntary coverage available
  • Financial Solutions, including Credit Union membership, pay advances via PayActiv, tuition reimbursement, and scholarship opportunities
  • NMG Associate’s Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
  • NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG’s All Heart Program
  • Personal and Professional Development Opportunities with 16,000+ online learning opportunities, including NMG’s Fashion Your Future, LinkedIn Learning, MasterClass, BetterUp, Connected Leaders Academy, 9 Associate Community Networks, and additional personalized learning experiences 
  • NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in savings


About Us

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman. 

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

As a woman-co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America’s few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic self is encouraged.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or accommodation, please email us at

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at
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