Store Director - Westchester

Your Role 

Under the direction of the Vice President, General Manager (VP/GM), the Store Director is responsible for driving the overall results of the store, positive client interactions, and for building and leading a selling and high performance operations organization; driving performance through direct oversight of the selling and operations process. They ensure proper processes are followed and manage resources efficiently to drive business and maximize productivity and profit. This role represents the Saks Global brand standards across all aspects of the business. This position will promote our Company’s culture, values, and mission, while fostering a positive working environment that encourages diversity, mutual respect and teamwork

What You'll Do 

I.Operations Ownership

●       Hands on leadership in order to ensure High Performance results around Operations Key Performance Indicators

●       Understand the Profit & Loss (P&L) and ensure Store Controllable Expense is in line with the business trend

●       Manage staffing level and payroll expense based on business trends; ensure appropriate associate coverage for selling floor and support areas

II. Selling and Client Experience Ownership

●       Drive maximum sales and growth in line with company vision and values

●       Builds a strong service and selling team that operates consistent with Saks Global standards

●       Partner with the VP/GM and Area Marketing Director to determine appropriate strategies and action plans for the store to yield positive results through Top Client and Top Advisor Strategies

●      Hands on support with daily customer service behaviors

III. People

●      Directly oversees a Core Management Team and provide consistent and frequent communication so all team members are aware of the store vision, goals, and expectations

●      Serve as coach to the Core Management team to develop, motivate, and train all associates in all aspects of their store

●      Lead the recruitment efforts and actively hire and fill open roles with a sense of urgency

●      Work side-by-side on the floor and work closely with your teams to ensure all operational, selling and client needs are met

●      Set goals for Associates in alignment with Saks Global objectives and recognize outstanding performance to increase engagement

●      Execute all HR Functions for the store

Who You Are:

●       Possess strong interpersonal and collaboration skills

●       Participates in the work to be done and shares in the expected outcome. Easily creates working relationships to enhance self and team

●       Establish positive interpersonal relationships

●       Strong business acumen, with ability to make financial and operational decisions to balance earnings with customer needs

●       Champion innovation and creativity by encouraging, recognizing, and rewarding those who take initiative, develop new ideas, or improve work methods

You Also Have:

●      Available to work a flexible schedule that could include nights and weekends

●      Management experience within a retail or higher volume experience

●      Future growth may require mobility within the US

●      Preferred knowledge of technology, including MS Office, G Suite and digital selling tools