For our ADA-friendly site, please click here

Sr Manager Retail Performance & Store Operations

📁
Supply Chain/Logistics/Operations
💼
Neiman Marcus
Thanks for your interest in the Sr Manager Retail Performance & Store Operations position. Unfortunately this position has been closed but you can search our 985 open jobs by clicking here.
Qualifications
  • 7+ years of experience, luxury retail fashion experience preferred
  • 4-year degree preferred
  • Proven track record achieving business results
  • History of leading, motivating, and coaching teams to achieve objectives
  • Advanced business acumen and analytical skills
  • Excellent oral and written communication skills
  • Strong attention to detail
  • "Win together" mentality
  • In-depth knowledge of profit and loss management
  • Advanced proficiency with MS Office Product Suite
  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
  • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
Competencies
Passion for People
  • Fosters an environment of cross-organizational collaboration, inclusiveness, information-sharing, and problem-solving
  • Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption
  • Structures messages in a clear logical manner using the most appropriate communication medium
  • Responsible for the performance and career development of direct reports
  • Provides coaching and counseling to assist others in identifying training or experiences needed to grow professionally and advocates for team members’ career progressions
  • Identifies and develops key talents
  • Assures that rewards are tied to objectives and requirements
  • Promotes and encourages a positive environment of achievement, recognition, and celebration
  • Serves as a role model by establishing and adhering to high ethical standards
  • Leads team in appropriately enforcing policies and procedures, ensuring understanding from all Associates
  • Speaks with truth and candor, modeling how to challenge the status quo appropriately
  • Creates a safe and trusting work environment that encourages open, honest dialogue
  • Demonstrates commitment to exceptional internal and external Customer Service through reinforcing communications and learning opportunities
  • Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly
  • Creates a gracious and welcoming environment for internal and external customers as well as other partners
Passion for Business
  • Fosters creative thinking and risk-taking amongst team, and sees to it that best ideas are shared and acted upon
  • Demonstrates a history of effective decision-making and coaches others in making good decisions
  • Defines clear priorities for direct reports and enables focus on most critical activities to improve performance
  • Demonstrates flexibility and decisiveness in changing direction as the business environment dictates to achieve the strategic objectives
  • Fosters consistent reflection on past performance and facilitates continuous improvement
  • Promotes and encourages idea-sharing
  • Acts as key change agent, demonstrates commitment to change and coaches direct reports on roles in change
Passion for Personal Growth
  • Continuously builds skills and knowledge through training, coaching, and career experiences
  • Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
  • Conveys energy and enthusiasm for NMG and personal work
  • Adapts personal approach in response to diverse situations and people
  • Responds to unexpected changes in work environment with creativity and resilience
  • Establishes and upholds high personal standards for individual work and environment
  • Maintains a customer-centric mentality versus a solely store-centric one
This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
To listen to an audio clip of this information, click HERE.