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Service Ambassador Men's Shoes

📁
Retail Store Sales
💼
Neiman Marcus
Thanks for your interest in the Service Ambassador Men's Shoes position. Unfortunately this position has been closed but you can search our 982 open jobs by clicking here.

Job Summary

To engage the customer in a friendly way throughout the store, attend to their needs quickly and contribute to a modern, elevated shopping experience


Key Responsibilities

 

Collaborating with others across departments to elevate the customer experience

·    Ensures seamless transitions across service levels based on customer needs

·    Demonstrates willingness to serve in areas of the store based on business need and required customer assistance

·    Performs operational tasks as needed to help guide the customer journey

 

Evaluating customers’ service needs and determines appropriate level of sales assistance

·         Acts as a personal host at store entrances and high traffic spaces

·         Graciously processes returns for customers

·         Demonstrates timely follow-through on customer requests, questions and needs

·         Promotes the benefits of the InCircle program and opens new accounts

·         Effectively utilizes mobile devices to communicate with customers and expand the business

 

Store and merchandise awareness

·     Is knowledgeable and educates self on merchandise, events, promotions and policy

·     Recommends merchandise based on product knowledge and customer preferences

·     Effectively uses selling tools and store technology to sell across all channels

 

Maintaining the selling floor

·         Assists in operational tasks

·         Recovers sales floor

·         Ensures audit compliance

 

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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