Selling Assistant - NorthPark
🔍 Dallas, Texas
Summary Statement: Our clients are always at the center of what we do, and the Personal Stylist service goes above and beyond to delight our clients with wardrobe consultations, head-to-toe styling, behind the rope access to merchandise, and on-demand personal styling for any/all of their fashion needs.
We are looking for a for a professional and enthusiastic team player, with a demonstrated commitment to customer service excellence to assist our Personal Stylist / Client Advisor in creating a memorable experience for our customers. This person will be responsible for assisting his/her stylist with client communication, outfit recommendations, and operational support during the selling process.
Responsibilities & Qualifications
Responsibilities & Duties
Job Duties
- Assist the Personal Stylist in preparing and executing selling appointments
- Ring transactions at POS
- Process merchandise for Fashionphile Service
- Completing post appointment follow up, including order tracking, alterations, thank you notes
- Help organize appointment scheduling
- Enter and maintain precise clientele information
- Assist with Digital selling and Social media presence
- Assist in organizing gifting initiatives and experiences for Top Clients
- Ensure all unsold merchandise is returned to stock
- Ensure cleanliness of fitting rooms using housekeeping and maintenance services when necessary
Job Requirements
- Excellent organizational and follow up skills
- Excellent oral and written communication skills
- Computer and systems proficiency
- Fashion sensibility
- Previous sales or retail experience is a plus
Qualifications
- Experience working in a fast-paced environment
- Styling, fashion and/or fashion retail experience is required
- Experience with Microsoft Excel, Teams and Sharepoint
- Any additional duties and responsibilities including projects, tasks, and activities as required
- High School Diploma / equivalency required.
- Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays
Competencies
Passion for People
- Approaches each internal/external customer interaction in the spirit of developing a trusting, long-term relationship
- Strong problem-solving skills, takes ownership of internal/external customer problems and resolves them quickly
- Consistently displays responsible, honest and ethical behavior towards peers, customers, partners, vendors and others in the organization
Passion for Business
- Continually expands personal knowledge of new products, services, solutions and/or offers, and uses that knowledge to gain internal/external customers
- Stays up to date on digital tools and is willing to constantly learn new technology and try new ways of working
- Thinks creativity when faced with business challenges/opportunities; exhibits a “can-do” attitude and willingness to overcome challenges
Passion for Personal Growth
- Continuously builds skills and knowledge through training, coaching, and career experiences
- Conveys energy and enthusiasm for Neiman Marcus Group and personal work
- Adapts personal approach in response to diverse situations and people
- Responds to unexpected changes in work environment with creativity and resilience; Demonstrating flexibility and ability to adapt to changes
This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.