Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences 

Your Role 

Our clients are always at the center of what we do, and the Personal Stylist service goes above and beyond to delight our clients with wardrobe consultations, head-to-toe styling, behind the rope access to merchandise, and on-demand personal styling for any/all of their fashion needs. We are looking for a for a professional and enthusiastic team player, with a demonstrated commitment to customer service excellence to assist our Personal Stylist / Client Advisor in creating a memorable experience for our customers. This person will be responsible for assisting his/her stylist with client communication, outfit recommendations, and operational support during the selling process 

What You'll Do 

• Assist the Personal Stylist in preparing and executing selling appointments
• Ring transactions at POS
• Process merchandise for Fashionphile Service
• Completing post appointment follow up, including order tracking, alterations, thank you notes
• Help organize appointment scheduling
• Enter and maintain precise clientele information
• Assist with Digital selling and Social media presence
• Assist in organizing gifting initiatives and experiences for Top Clients
• Ensure all unsold merchandise is returned to stock
• Ensure cleanliness of fitting rooms using housekeeping and maintenance services when necessary 
  

What you Bring 

• Excellent organizational and follow up skills
• Excellent oral and written communication skills
• Computer and systems proficiency
• Fashion sensibility
• Previous sales or retail experience is a plus
• Experience working in a fast-paced environment
• Styling, fashion and/or fashion retail experience is required
• Experience with Microsoft Excel, Teams and Sharepoint
• Any additional duties and responsibilities including projects, tasks, and activities as required
• High School Diploma / equivalency required.
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays 
  

Passion for People 

• Approaches each internal/external customer interaction in the spirit of developing a trusting, long-term relationship.
• Strong problem-solving skills, takes ownership of internal/external customer problems and resolves them quickly.
• Consistently displays responsible, honest and ethical behavior towards peers, customers, partners, vendors and others in the organization 
  

Passion for Business 

• Continually expands personal knowledge of new products, services, solutions and/or offers, and uses that knowledge to gain internal/external customers.
• Stays up to date on digital tools and is willing to constantly learn new technology and try new ways of working.
• Thinks creativity when faced with business challenges/opportunities; exhibits a “can-do” attitude and willingness to overcome challenges 
  

Passion for Personal Growth 

• Continuously builds skills and knowledge through training, coaching, and career experiences.
• Conveys energy and enthusiasm for Neiman Marcus Group and personal work.
• Adapts personal approach in response to diverse situations and people.
• Responds to unexpected changes in work environment with creativity and resilience; Demonstrating flexibility and ability to adapt to changes