Personal Stylist Assistant - Palo Alto

Responsibilities & Duties

Job Duties 

• Assist the Personal Stylist in preparing and executing selling appointments 

• Ring transactions at POS  

• Process merchandise for Fashionphile Service 

• Completing post appointment follow up, including order tracking, alterations, thank you notes 

• Help organize appointment scheduling 

• Enter and maintain precise clientele information  

• Assist with Digital selling and Social media presence 

• Assist in organizing gifting initiatives and experiences for Top Clients 

• Ensure all unsold merchandise is returned to stock  

• Ensure cleanliness of fitting rooms using housekeeping and maintenance services when necessary 

Job Requirements 

• Excellent organizational and follow up skills  

• Excellent oral and written communication skills  

• Computer and systems proficiency  

• Fashion sensibility  

• Previous sales or retail experience is a plus 

Qualifications 

• Experience working in a fast-paced environment  

• Styling, fashion and/or fashion retail experience is required  

• Experience with Microsoft Excel, Teams and Sharepoint  

• Any additional duties and responsibilities including projects, tasks, and activities as required  

• High School Diploma / equivalency required.  

• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays 

Competencies 

Passion for People 

• Approaches each internal/external customer interaction in the spirit of developing a trusting, long-term relationship 

• Strong problem-solving skills, takes ownership of internal/external customer problems and resolves them quickly 

• Consistently displays responsible, honest and ethical behavior towards peers, customers, partners, vendors and others in the organization 

Passion for Business 

• Continually expands personal knowledge of new products, services, solutions and/or offers, and uses that knowledge to gain internal/external customers 

• Stays up to date on digital tools and is willing to constantly learn new technology and try new ways of working 

• Thinks creativity when faced with business challenges/opportunities; exhibits a “can-do” attitude and willingness to overcome challenges 

Passion for Personal Growth 

• Continuously builds skills and knowledge through training, coaching, and career experiences 

• Conveys energy and enthusiasm for Neiman Marcus Group and personal work 

• Adapts personal approach in response to diverse situations and people 

• Responds to unexpected changes in work environment with creativity and resilience; Demonstrating flexibility and ability to adapt to changes 

This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.