Service Ambassador - Fashion Island
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Qualifications
- Minimum 1 year of experience
- Experience in customer service or hospitality industries with proven ability to effectively promote products and services
- Familiar with and able to use retail and mobile technologies
- Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
Competencies
Passion for People
- Exhibits a high energy, positive and welcoming attitude to others
- Is forethoughtful, bold, and enterprising
- Enjoys working with the public and creating memorable moments
- Adapts personal approach in response to diverse situations and people
Passion for Business
- Continually expands personal knowledge of new products, services, solutions and/or offerings, and uses that knowledge to gain internal/external customers.
- Thinks creatively when faced with business challenges or opportunities
- Has great attention for details
- Exhibits flexibility and remains calm in a changing environment
Passion for Personal Growth
- Continuously builds skills and knowledge through training, coaching, and career experiences
- Conveys energy and enthusiasm for Neiman Marcus Group and personal work
- Adapts personal approach in response to diverse situations and people
- Maintains a customer-centric mentality versus a solely store-centric one
This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.