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Manager, Store & Retail Operations - Tampa Bay

📁
Supply Chain/Logistics/Operations
💼
Neiman Marcus
Thanks for your interest in the Manager, Store & Retail Operations - Tampa Bay position. Unfortunately this position has been closed but you can search our 987 open jobs by clicking here.

Qualifications

 

  • 4-6 years of relevant experience, luxury retail fashion experience preferred

  • 4-year degree preferred

  • Proven track record achieving business results

  • History of leading, motivating, and coaching teams to achieve objectives

  • Advanced business acumen and analytical skills

  • Excellent oral and written communication skills

  • Strong attention to detail

  • "Win together" mentality

  • Basic proficiency with MS Office Product Suite, advanced proficiency preferred

  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds

  • Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

Competencies

Passion for People

 

  • Creates and maintains an environment of trust and collaboration by encouraging team members to share feedback and make recommendations for improvement

  • Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption

  • Structures messages in a clear logical manner using the most appropriate communication medium

  • Responsible for the performance and career development of direct reports

  • Actively recruits and hires quality talent to add to team, planning for and creating talent bench

  • Trains and develops quality talent by supporting team members in identifying career development goals and opportunities for growth and exposure

  • Evaluates and calibrates performance fairly and provides feedback with consistent follow-up

  • Assures that rewards are tied to objectives and requirements

  • Promotes a positive environment of achievement, recognition, and celebration

  • Serves as a role model by establishing and adhering to high ethical standards

  • Leads team in appropriately enforcing policies and procedures, ensuring understanding from all Associates

  • Speaks with truth and candor, modeling how to challenge the status quo appropriately

  • Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly

  • Creates a gracious and welcoming environment for internal and external customers as well as other partners

  • Creates a gracious and welcoming environment for internal and external customers and other partners

Passion for Business

 

  • Stays informed of business drivers, industry trends, and competitors, applying knowledge to identify and pursue new opportunities

  • Establishes well-thought-out plans and manages execution of plans, anticipating and adjusting for risks and roadblocks

  • Tracks progress against departmental strategies to execute properly and successfully

  • Proactively shares information, best practices, and new ideas with team to improve business and performance

  • Demonstrates strong decision-making skills (e.g., problem definition, data analysis, hypothesis testing, asking for input)

  • Uses critical thinking skills to analyze problems and to recommend viable solutions

  • Personally champions change initiatives, explaining benefits and challenges of change to team and others impacted

Passion for Personal Growth

 

  • Continuously builds skills and knowledge through training, coaching, and career experiences

  • Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry

  • Conveys energy and enthusiasm for NMG and personal work

  • Adapts personal approach in response to diverse situations and people

  • Responds to unexpected changes in work environment with creativity and resilience

  • Establishes and upholds high personal standards for individual work and environment

  • Maintains a customer-centric mentality versus a solely store-centric one

This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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