Four luxury retailers — Neiman Marcus, Bergdorf Goodman, Last Call and Horchow — make up the Neiman Marcus Group. For over a century, we have continually transformed and elevated the luxury shopping experience, offering the finest in fashion, shoes, handbags, jewelry, beauty and decorative items for the home.
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Thanks for your interest in the Loss Prevention Manager position.
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Job Summary:
The Loss Prevention Manager is responsible for minimizing loss of profits within the Neiman Marcus Supply Chain division. This position is to provide clear direction, leadership, and motivation for the Loss Prevention Staff and to provide training and development with respect to essential departmental functions. The LP Manager has a broad scope of responsibility, including but not limited to, managing and developing internal investigation, overseeing the Loss Prevention audit and awareness programs.
Key Performance Elements:
Responsible for the evaluation of Investigator’s individual performance, development, training, coaching and mentoring LP staff.
Investigate internal/external losses committed against the company.
Responsible for reviewing and maintaining weekly & monthly exception reporting.
Review and prepare case files and trend analysis ensuring all cases meet company standards.
Responsible for all aspects of physical security
Responsible for the maintenance and upkeep of all Loss Prevention Alarm, CCTV, DVR, Access Readers, and Lock systems.
Conduct Monthly inspections of all systems.
Monitor, maintain, and coordinate work orders and insure all equipment is operational and at acceptable levels.
Oversee and manage the NMG Loss Prevention Operations desk, processes, work flow, and systems to include:
Maintaining the physical access systems.
Granting or denying access requests based on business needs.
Generating reports as needed for Management.
Preforming system health monitoring and maintenance.
Overseeing and Managing the Longview facility audit program.
Ensuring all audits and awareness meetings are completed accurately and turned in timely.
Accumulating audit data and sending out monthly reports.
Auditing sensitive access areas on a monthly basis to ensure compliance.
Developing and/or enhancing area audits to better report compliance issues with respect to MPS, SOP, Safety, and Opening/Closing procedures.
Maintaining a working knowledge of all Company MPS, SOP, Safety, and Opening/Closing procedures to ensure and enforce compliance within the facility.
Developing a high level of communication with Loss Prevention staff and Facility management as it relates to exposure and vulnerability from internal theft and violations of company policies.
Taking responsibility for high value areas and overall facility Inventory Shortage results.
Developing proactive programs to address top shortages within the business which effectively reduce shortages and risk.
Requirements:
Knowledge/Skills/Abilities
A Bachelor’s degree in Criminal Justice or related field (preferred)
At least 5 years of experience in in Loss Prevention
Proven leadership capability
Demonstrated results in minimizing profit loss
Exceptional investigatory skills
Strong technical and reporting skills
Knowledge of OSHA regulations
Special requirements of the facility:
Operation of access control system, burglar and fire systems, and special response procedures for sensitive and or high security areas.
Must be able to work flexible hours including days, overnights, weekends and holidays.
Additional Information
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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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