For our ADA-friendly site, please click here

Jobout-Coordinator

📁
Supply Chain/Logistics/Operations
💼
Neiman Marcus
COMPANY OVERVIEW
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com.  Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
 
DESCRIPTION
Serves as the help desk regarding merchandise processed through distribution centers. The coordinator acts as the liaison for problem resolution between the different vendors, merchant organizations, and stores. Prepare monthly reports summarizing the previous month's issues.

Essential Duties and Responsibilities:

The Associate must demonstrate the willingness and ability to:

 

  • Comprehensive utilization of various technology platforms and data management systems
  • Responsible for serving as a subject matter expert for the department
  • Interact with internal areas as needed for problem resolution and troubleshooting
  • Communicate business issues to Supervisor and/or Manager
  • Communicate with fellow associates on shared assignments
  • Be flexible to work overtime as dictated by the business

  • Attend department meetings and provide work with training department to develop associates
  • Proactively recommend and identify process improvements
  • Flex as needed to other job assignments directed by management team
  • Adhere to NM Safety standards
  • Focus and remain on task in a fast paced environment

 

Requirements:

Knowledge/Skills/Abilities

 

  • High School Diploma

  • Ability to work across multiple departments if needed

  • Oversee departments in the absence of the Lead/Supervisor when necessary

  • Support in monitoring and maintaining daily and weekly reports

  • Updating department Lead/Supervisor on supply needs for processing stations

  • Requires a high attention to detail, strong organizational skills and ability to multitask

  • Excellent communication skills, verbal and written

 

Essential Physical Requirements

 

  • May require some pushing, pulling, bending, stooping, or kneeling and lifting up to 50lbs in warehouse environment

  • May require use of voice activated headset

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Neiman Marcus

Longview, Texas

📁 Supply Chain/Logistics/Operations

Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
To listen to an audio clip of this information, click HERE.