As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.
Thanks for your interest in the Digital Stylist / Personal Shopper / Miami (Remote) position.
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Digital Stylist / Personal Shopper
We are looking for enthusiastic candidates that are strong both digitally and with styling in key markets. Digital Stylists will be communicating with our best online only customers. They will offer styling advice, outfit recommendations and inside access to exclusive perks via email and text. These positions are full time and will work from home (remote) with the ability to travel to the nearest store as needed.
Knowledge/Skills/Abilities
Builds lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise, and invite for upcoming events
Professional and enthusiastic team player, with a demonstrated commitment to customer service excellence
Creates multiple options based on customer’s preferred vendors, needs, style, and personality
Provides personalized recommendations and one-on-one consultations with clients
Delivers customer weekly and monthly style advice and be available for personal shopping requests
Offers to place the customers’ orders based on their recommendations
Independently resolves internal and external customer questions and concerns
Consistently seeks new fashion and product knowledge
Styling, fashion and/or fashion retail experience is required
Proven ability to set and achieve sales goals
Works remote though needs to have the ability to meet customers in store or at their home for consultations
1 – 2 years previous sales experience preferred
Any additional duties and responsibilities including projects, tasks, and activities as required
High School Diploma / equivalency required.
Technical Requirements
High-speed broadband Internet connectivity of no less than 10 Mbps down / 3.0 Mbps up
NOTE: Due to confidential requirements of company/customer information, the use of wireless routers is not permitted.
Additional Information
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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We do not accept unsolicited resumes from staffing firms, recruitment agencies, or any other third parties. Any resumes or candidate profiles submitted to Neiman Marcus Group or its affiliates without prior approval from Neiman Marcus Group Talent Acquisition will be considered unsolicited, and Neiman Marcus Group will not be obligated to pay any referral fees.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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