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Workforce Management Manager

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Neiman Marcus
Thanks for your interest in the Workforce Management Manager position. Unfortunately this position has been closed but you can search our 685 open jobs by clicking here.

Responsibilities

 

Build and maintain a labor model and forecast for various business areas based on unique workload drivers and requirements for each area (sales floor, support functions, service functions, and restaurants)

 

Collaborate with business leaders to create and continuously improve staffing models that align with business strategy and optimization

 

Build and maintain analysis and statistical models that supports staffing and scheduling guidance

 

Collect, consolidate, and analyze operational data, including preparing internal reporting deliverables, analyzing trends & drivers, and explaining forecast vs. actual variances

 

Analyze, understand and communicate to business partners data analysis impact on staffing and operational processes

 

Monitor performance, collaborate with management and key partners to identify, plan, and implement actions to optimize employee productivity and utilization

 

Establish relevant business metrics for measuring productivity

 

Prepare and deliver periodic exec-level updates on status, insights and trends to help inform and guide critical business decisions

 

Collaborates to understand and apply short- and long-term workload needs with staffing requirements

 

Engages and coordinates leadership team in discussions to identify and implement improvement measures when performance is jeopardized

 

Provide customized and advanced analytical support to enterprise wide business areas to drive better forecasting performance and operational efficiency

 

Influence decision making to improve overall performance in all business groups.

 

Research workforce management best practices and develop appropriate recommendations to improve demand forecasting, capacity planning and employee utilization


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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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