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Workforce Management Manager

Neiman Marcus
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Build and maintain a labor model and forecast for various business areas based on unique workload drivers and requirements for each area (sales floor, support functions, service functions, and restaurants)


Collaborate with business leaders to create and continuously improve staffing models that align with business strategy and optimization


Build and maintain analysis and statistical models that supports staffing and scheduling guidance


Collect, consolidate, and analyze operational data, including preparing internal reporting deliverables, analyzing trends & drivers, and explaining forecast vs. actual variances


Analyze, understand and communicate to business partners data analysis impact on staffing and operational processes


Monitor performance, collaborate with management and key partners to identify, plan, and implement actions to optimize employee productivity and utilization


Establish relevant business metrics for measuring productivity


Prepare and deliver periodic exec-level updates on status, insights and trends to help inform and guide critical business decisions


Collaborates to understand and apply short- and long-term workload needs with staffing requirements


Engages and coordinates leadership team in discussions to identify and implement improvement measures when performance is jeopardized


Provide customized and advanced analytical support to enterprise wide business areas to drive better forecasting performance and operational efficiency


Influence decision making to improve overall performance in all business groups.


Research workforce management best practices and develop appropriate recommendations to improve demand forecasting, capacity planning and employee utilization

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
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