Work From Home (PT) Customer Care Agent
NOTE: Due to confidential requirements of company/customer information, the use of wireless phones/headset is not permitted.
You are required to meet the following minimum Work From Home requirements through an online PC Assessment (sent via email after application is received):
- High-speed broadband Internet connectivity of no less than 10 Mbps down / 3 Mbps up. Use of WiFi is not permitted.
- Windows 7 w/ current Service pack.
- Windows 8.1 w/ current Service pack.
- Windows 10 w/ current Service pack.
- MacOS Snow Leopard or above.
- Minimum RAM required: 4GB.
- Soundcard allowing sound to be heard from speakers.
- Screen resolution of 1280 x 1024 or better.
- Web Browsers Supported: Internet Explorer 11, Firefox 27 or higher, Google Chrome 35 or higher.
- All browsers must have the Adobe Flash Player Plugin enabled.
- Adobe Flash player 11 or better.
- Microphone (external or built-in).
- Dedicated standard home phone without call waiting, call forwarding or voicemail and used exclusively during scheduled work hours.
- Telephone jack must be located within 5 feet of computer.
- Ergonomically correct chair/workspace/desk.