Warehouse Returns Lead- 2nd shift

Returns Team Leads are responsible for completing the following tasks:

• Remaining fully aware of department goals by monitoring all daily reports.
• Ensuring that the work flows according to a FIFO strategy.
• Distributing work to team members to ensure department goals are achieved.
• Ensuring team associates follow proper procedures.
• Training new associates.
• Maintaining excellent cross-functional and interdepartmental communication.
• Assisting and supporting supervisor, manager and director on special projects as needed.
• Other tasks as required to meet team goals.

The Associate must demonstrate the willingness and ability to:

• Remain professional, fair and consistent in interacting with the NMD team.
• Actively support team concepts and effectively communicate with team members.
• Identify and address / elevate team productivity and quality concerns.
• Focus and remain on task in a fast paced environment; multitask with ease.
• Maintain high level of safety awareness; provide safety feedback constructively.
• Accurately follow directions, both written and verbal.
• Remain flexible to work overtime, as scheduled.
• Meet NMD physical requirements of standing, bending and lifting, etc.
• Give attention to detail.

Knowledge/Skills/Abilities

• Intermediate to advanced MS Office Suite capability.
• Previous lead, supervisory or management experience and/or previous experience achieving results through others.
• Advanced problem-solving experience.
• Excellent, timely and professional interpersonal communication skill.

Essential Physical Requirements

·         Lifting Objects weighing up to 25lbs from the floor to over-head level.

·         Lift objects weighing up to 45lbs from the floor to waist.

·         Continuous/frequent walking or standing for long periods of time.

·         Continuous/frequent pushing or pulling heavy carts – up to 50lbs.