Talent Development Manager
🔍 Dallas, Texas
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Summary
The Talent Development Manager will support all Neiman Marcus organizations as a member of the corporate Talent Development team. This position will be based at Neiman Marcus – Talent Development (Dallas, TX), in our downtown Dallas headquarters. This position does not currently have any direct reports. This role will also serve as a Change Management Lead, and is responsible for the successful execution of organizational change initiatives, including new or changed business processes, systems/technology and organizational changes.
Responsibilities
This position provides organization development and learning consulting and support to internal client groups.
Organization Change Management responsibilities include:
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Provides change management direction and expertise for projects, and plan, execute and track change management and training activities for large change initiatives:
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Develops customized change management plans to cover the areas of communication, sponsorship, coaching, training and resistance management for specific change programs
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Coordinates, coaches and trains local change agents/resources regarding change management concepts, processes, and tools, applying Neiman Marcus change methodology.
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Continuously tracks and measures the effectiveness of change initiatives, while integrating best practices to sustain successful change plans.
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Provides change management consulting support to miscellaneous projects as needed.
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Partners with the VP, Talent Development and other senior leaders to customize, define and develop standard change management processes, tools and methods for NMG.Organization Development responsibilities include:
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Provides Organization Development/Effectiveness support for NMG organizations and leaders:
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Consults with and facilitates managers and executives in the organization in assessing organization or individual performance issues and identifying and evaluating potential solutions
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Plans and implements talent solutions to positively impact manager/associate performance and/or organization/team performance
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Projects may include: Organization/role design, team development, leader development, leader integration, development of assessments, competency model development, career model development
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Provide support in developing executive level summaries and presentations related to Talent Development programs
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Develops detailed project plans, implements projects and evaluates project results
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Teams collaboratively across the Talent Development and other HR teams in planning, designing and executing talent solutions/programs
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Participates in development, modification and support of core HR processes and tools, such as performance management, succession planning, etc., including implementation and update in Talent Management System
Learning responsibilities include:
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Plans and manages training development, delivery, and assessment of value added
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Ensures that training objectives are aligned with business strategies and are consistently executed
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Collaborates with all levels to assess needs and make recommendations to address priority needs
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Identifies and communicates training opportunities, and acts as training contact for managers and associates, to answer questions and resolve issues
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Collaborates with other trainers on various projects
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Develops and delivers technical and soft skills training
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Administers training related activities for instructor-led, webinar and eLearning delivery formats
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Evaluates training effectiveness and impact on business (e.g., Measures ROI on business impact through formalized metrics)
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Uses LMS to load courses, communicate with participants, track and report attendance, etc.SkillsRequired
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5+ years facilitation experience: Excellent presentation and facilitation skills, with demonstrated ability to teach a group new concepts or processes
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5+ years organization development and change management experience
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Strong capability in MS Applications (e.g., Powerpoint, Excel, Word)
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5+ years instructional design experience; Familiar with adult learning models, and training design and development for eLearning and Instructor Led Training
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Demonstrates technical proficiency as well as advanced software skills (e.g. web conferencing applications, general PC/internet skills)
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Consulting experience with senior executives on organization development anc change management assessments and solutions
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Excellent verbal and written communication skills
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Strong teamwork skills and ability to work productively across NMG brands
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Strong work ethic with the ability to work well under pressure and multi-task
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Must be professional, energetic, self-motivated, and have a positive attitude
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Excellent interpersonal skills and demonstrated ability in working with senior executives
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Excellent planning and organization skills
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Strong attention to detail; strong quality assurance skills
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Some travel may be required
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Bachelor's degree from an accredited university in Education, Training, HR, OD or a related field