Talent Development Learning Specialist
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Summary
The Training and Performance Specialist will support all Neiman Marcus organizations as a member of the corporate Talent Development Transformation and Change Management team. This position will be based at Neiman Marcus – Talent Development (Dallas, TX) in our downtown Dallas headquarters.
Responsibilities
This position provides learning support to internal client groups, especially in support of strategic corporate initiatives.
Learning responsibilities include:
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Ensures that training objectives are aligned with business strategies and are consistently executed
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Executes training design and development (both technical and soft skills), delivery, and assessment of value added
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Collaborates with internal clients to assess training needs and make recommendations to address priority needs
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Identifies and communicates training opportunities, and acts as training contact for managers and associates, to answer questions and resolve issues
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Designs eLearning, videos and mobile training content using authoring software (e.g. Adobe Captivate, Articulate Studio, Storyline)
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Collaborates with other training team members on various projects
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Delivers technical and soft skills training to live audiences, through webinars or through recordings or videos
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Administers all training related activities for instructor-led, webinar and eLearning delivery formats; Oversees usage of training rooms and upkeep of hardware
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Evaluates training effectiveness and impact on business (e.g., Measures ROI on business impact through formalized metrics and reporting)
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Uses LMS to load courses, communicate with participants, create and manage online communities, track and report attendance, etc.
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May partner with vendors or external consultants to build learning solutions
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Develops detailed project plans, implements projects and evaluates project results (project management experience)
Additional Talent Development responsibilities may include:
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Provides change management services to client groups as needed to plan and support large change efforts
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Provides Organization Development/Effectiveness support for NMG organizations and leaders
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Teams collaboratively across the Talent Development and other HR teams in planning, designing and executing talent solutions/programs
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Participates in development, modification and support of core HR processes and tools, such as performance management, succession planning, etc.
Skills
Required
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3-5 years facilitation and training development experience: Excellent presentation and facilitation skills, with demonstrated ability to teach a group new concepts or processes
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Organization development and change management experience preferred
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Instructional design experience; Familiar with adult learning models
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Experience creating blended learning curriculums and courses
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Demonstrates technical proficiency as well as advanced software skills (e.g. Microsoft Office, web conferencing applications, and authoring software similar to Adobe Captivate/Storyline)
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Demonstrated ability to work with hardware (e.g. PC’s, LCD projectors, printers)
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Experience with e-Learning / learning management systems
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Excellent verbal and written communication skills
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Strong teamwork skills and ability to work productively across NMG brands
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Strong work ethic with the ability to work well under pressure and multi-task
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Must be professional, energetic, self-motivated, and have a positive attitude
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Excellent interpersonal skills and demonstrated ability in working with senior executives
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Excellent planning and organization skills
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Strong attention to detail; strong quality assurance skills
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Some travel may be required
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Bachelor's degree from an accredited university in Education, Training, HR, OD or a related field