Sr. Analyst - Testing
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Key Performance Elements/Responsibilities:
- Manage the end to end testing process including hypothesis setting, test design, KPI selection and goals, requirements gathering, test execution, and results measuring
- Perform actionable diagnostic analysis on customer attribute and online/offline behavior data to produce quality insights, drive business strategies and inform the testing & Product Management roadmap
- Apply advanced statistical methods in both test design and measurement aimed at improving experiment accuracy and learning opportunities
- Query, manipulate and transform data from multiple sources to produce a comprehensive view of the customer behavior during experiments
- Develop analytically sound approaches to answering business questions while demonstrating resourcefulness in obtaining and cleansing data when comprehensive information is not available
- Partner closely with the Site Analytics team to interpret data, identify key findings, and make recommendations based on testing results
- Demonstrated strategic thinker and ability to bring innovation and leadership
- Strong project management skills with the ability to manage, implement, and analyze various initiatives in a fast-paced environment
Requirements:
Minimum Entry Education and Experience:
- Bachelor’s degree in a quantitative discipline (Statistics, Applied Mathematics, etc) or sufficient on the job use of related skills. Master’s degree is a plus.
- 2+ years of experience using web analytics tools such as Adobe Analytics, Google Analytics, or similar in an e-commerce environment (Adobe Analytics preferred)
- 2+ years of experience with a testing and optimization tool (Monetate, Optimizely, Test and Target, etc)
Knowledge/Skills/Abilities:
- Extensive experience analyzing customer attribute and behavioral (transaction, web browsing, marketing channel interaction) data
- Experience using SQL, SAS, Python or R to transform, manipulate and analyze data preferred
- Ability to effectively partner with cross functional teams across all levels of the organization
- Ability to manage multiple projects simultaneously and work autonomously with minimal supervision