For our ADA-friendly site, please click here

Senior Manager, Internal Communications

💼
Corporate
COMPANY OVERVIEW
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com.  Every day each of our 15,000 NMG associates work towards the goal of enabling our customers to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

Job summary

 

The internal communications senior manager will lead all aspects of Neiman Marcus Group employee communications working directly with the VP, Corporate Communications.     

 

Job Description

 

  • Responsible for the strategic development and execution of Neiman Marcus Group’s internal communication plan with a focus on informing, engaging and inspiring associates across the organization.

 

  • Serve as a trusted partner and adviser to our senior executives, helping to proactively identify and solve for communication needs.

 

  • Build a robust channel strategy that complements the strategic communications plan – looking to both maximize the use of existing channels while also exploring new channels to modernize communications (written, audio, visual, video). The professional in this role will also ensure execution of that plan working with the internal communications manager.

 

  • Communication responsibilities include internal meetings, partnership with change management, email communications, intranet, and others.

 

  • The ideal candidate is an outstanding writer, quick on their feet, able to take the complex and make it simple for others to understand, and see around corners (be proactive),  

 

  • Must have executive presence.

 

  • Consistently delivers expected results within agreed upon deadlines.

 

 

Qualifications

  • Bachelor’s degree or equivalent experience.
  • Minimum of eight (8) years of communications experience with a focus on internal and/or executive communications.
  • You have knowledge of communications best and emerging practices for engaging employees.
  • Excellent oral and written communication skills
  • You have ability to and knowledge of slide creation, visual design, videos, etc.
  • Proven ability to drive results.
  • Solid leadership and organizational skills; deadline-driven and detail-oriented.
  • You respect the confidentiality of sensitive projects, perform under pressure and within ambiguity, and are able to prioritize and execute on short- and long-term initiatives.
  • You partner well with others, and you approach situations with curiosity and are receptive to feedback.
  • Ability to influence activities and results of those who are not direct reports.
  • You will have a direct report so previous people management experience is a plus.

 


Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Corporate

Dallas, Texas

📁

Corporate

Dallas, Texas

📁

Neiman Marcus

Dallas, Texas

📁

Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
To listen to an audio clip of this information, click HERE.