Seasonal Remote (DFW) Customer Care Associate
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Equipment Requirements:
Due to the confidentiality requirements of company/customer information, the use of wireless phones/headsets are not permitted.
In order to work from home, you are required to meet the following minimum equipment standards:
• High Speed internet connectivity with a minimum speed of 10 MBPS Download and 3.0 MBPS Upload. The PC/Mac must be wired and directly connected to your modem with an Ethernet cord. The use of WiFi is not permitted.
• Supported Operating Systems: Windows 7, Windows 8.1, Windows 10, and MacOS Snow Leopard or above (Chromebooks are not supported).
• Minimum RAM Required: 4GB.
• Screen resolution of 1280 x 1024 or better.
• Sound card allowing sound to be heard from speakers.
• Microphone (external or built in).
• Dedicated standard home phone line without call waiting, call forwarding or voicemail and used exclusively during scheduled work hours.
• Telephone jack must be located within 5 feet of the computer.
• Ergonomically correct chair/workspace/desk
• Supported Web Browsers: Firefox 27 or higher, Google Chrome 35 or higher, and Internet Explorer 11.
• All browsers must have the Adobe Flash Player Plugin enabled.
• Adobe Flash player 11 or better.
You must have this equipment before the end of training or you will not be able to work from home.
Due to the confidentiality requirements of company/customer information, the use of wireless phones/headsets are not permitted.
In order to work from home, you are required to meet the following minimum equipment standards:
• High Speed internet connectivity with a minimum speed of 10 MBPS Download and 3.0 MBPS Upload. The PC/Mac must be wired and directly connected to your modem with an Ethernet cord. The use of WiFi is not permitted.
• Supported Operating Systems: Windows 7, Windows 8.1, Windows 10, and MacOS Snow Leopard or above (Chromebooks are not supported).
• Minimum RAM Required: 4GB.
• Screen resolution of 1280 x 1024 or better.
• Sound card allowing sound to be heard from speakers.
• Microphone (external or built in).
• Dedicated standard home phone line without call waiting, call forwarding or voicemail and used exclusively during scheduled work hours.
• Telephone jack must be located within 5 feet of the computer.
• Ergonomically correct chair/workspace/desk
• Supported Web Browsers: Firefox 27 or higher, Google Chrome 35 or higher, and Internet Explorer 11.
• All browsers must have the Adobe Flash Player Plugin enabled.
• Adobe Flash player 11 or better.
You must have this equipment before the end of training or you will not be able to work from home.