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RTV (Return To Vendor) Warehouse Associate

Fulfillment/Warehouse Associate
Distribution Centers
Thanks for your interest in the RTV (Return To Vendor) Warehouse Associate position. Unfortunately this position has been closed but you can search our 918 open jobs by clicking here.

Essential Duties and Responsibilities:


RTV processors are responsible for completing the following tasks:

  • Reviewing merchandise to determine if the issue is vendor defective or customer damage or determine if the item is saleable.
  • Making appropriate decisions about merchandise disposition.
  • Scanning merchandise with RF for manifesting purposes.
  • Entry of merchandise onto vendor claims or other disposition methods.
  • Capable of working in a team environment, and in various departments across the facility
  • Comprehensive utilization of warehouse systems including the RF scanner, User Interface, or handwritten log as applicable
  • Must be proficient in departmental processes as applicable to your assigned area
  • Communicate vendor and processing issues to Supervisor, Manager, Coordinator or Lead
  • Communicate with fellow associates on shared assignments
  • Be flexible to work overtime as dictated by the business
  • Verify accuracy per SOP, and record/communicate discrepancies
  • Flex as needed to other job assignments directed by the management team
  • Focus and remain on task in a fast-paced environment to meet our customers expected level of service
  • Adhere to NM Safety standards



  • Ability to work across multiple departments

  • Requires high attention to detail, strong organizational skills, and ability to multitask

  • Ability to work independently
  • Excellent communication skills, verbal and written


Essential Physical Requirements

  • May require some pushing, pulling, bending, stooping, or kneeling and lifting up to 50lbs in a warehouse environment
  • May require the use of voice-activated headset

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
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