RTV (Return To Vendor) Warehouse Associate
Essential Duties and Responsibilities:
RTV processors are responsible for completing the following tasks:
- Reviewing merchandise to determine if the issue is vendor defective or customer damage or determine if the item is saleable.
- Making appropriate decisions about merchandise disposition.
- Scanning merchandise with RF for manifesting purposes.
- Entry of merchandise onto vendor claims or other disposition methods.
- Capable of working in a team environment, and in various departments across the facility
- Comprehensive utilization of warehouse systems including the RF scanner, User Interface, or handwritten log as applicable
- Must be proficient in departmental processes as applicable to your assigned area
- Communicate vendor and processing issues to Supervisor, Manager, Coordinator or Lead
- Communicate with fellow associates on shared assignments
- Be flexible to work overtime as dictated by the business
- Verify accuracy per SOP, and record/communicate discrepancies
- Flex as needed to other job assignments directed by the management team
- Focus and remain on task in a fast-paced environment to meet our customers expected level of service
- Adhere to NM Safety standards
Requirements:
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Ability to work across multiple departments
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Requires high attention to detail, strong organizational skills, and ability to multitask
- Ability to work independently
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Excellent communication skills, verbal and written
Essential Physical Requirements
- May require some pushing, pulling, bending, stooping, or kneeling and lifting up to 50lbs in a warehouse environment
- May require the use of voice-activated headset