RTV (Return to Vendor) Seasonal Warehouse Processor
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Job Summary:
RTV processors are responsible for completing the following tasks:
- Reviewing merchandise to determine if the issue is vendor defective or customer damage or determine if the item is saleable.
- Making appropriate decisions about merchandise disposition.
- Scanning merchandise with RF for manifesting purposes.
- Entry of merchandise onto vendor claims or other disposition methods.
- Flexing as needed based on the demands of the business.
Key Performance Elements:
The Associate must demonstrate the willingness and ability to:
- Perform basic math, and interpret both written and verbal instructions correctly.
- Actively support team concepts and effectively communicate with team members.
- Accurately follow directions, both written and verbal.
- Maintain individual productivity and quality standards according to department requirements.
- Focus and remain on task in a fast paced environment.
- Remain flexible to work overtime, as scheduled.
- Meet NMD physical requirements of standing, bending, and lifting, etc.
- Give attention to detail.
Requirements:
Knowledge/Skills/Abilities
- Computer literacy with working knowledge of Excel.
- Problem solving and decision making skills.
- Attention to detail.
Essential Functions:
Essential Physical Requirements
- Lifting Objects weighing up to 25lbs from the floor to over-head level.
- Lift objects weighing up to 45lbs from the floor to waist.
- Continuous/frequent walking or standing for long periods of time.
- Continuous/frequent pushing or pulling heavy carts – up to 50lbs.