Returns Coordinator - Fulfillment Center - Day Shift
Essential Duties and Responsibilities:
The Associate must demonstrate the willingness and ability to:
- Comprehensive utilization of various technology platforms and data management systems
- Responsible for serving as a subject matter expert for the department
- Interact with internal areas as needed for problem resolution and troubleshooting
- Communicate business issues to Supervisor and/or Manager
- Communicate with fellow associates on shared assignments
· Be flexible to work overtime as dictated by the business
- Attend department meetings and provide work with training department to develop associates
- Proactively recommend and identify process improvements
- Flex as needed to other job assignments directed by management team
- Adhere to NM Safety standards
- Focus and remain on task in a fast paced environment
Requirements:
Knowledge/Skills/Abilities
· High School Diploma
· Ability to work across multiple departments if needed
· Oversee departments in the absence of the Lead/Supervisor when necessary
· Support in monitoring and maintaining daily and weekly reports
· Updating department Lead/Supervisor on supply needs for processing stations
· Requires a high attention to detail, strong organizational skills and ability to multitask
· Excellent communication skills, verbal and written
Essential Physical Requirements
· May require some pushing, pulling, bending, stooping, or kneeling and lifting up to 50lbs in warehouse environment
· May require use of voice activated headset