Regional Director, Client Development, East Region

Qualifications

• 7-10 years of experience, luxury retail fashion experience preferred

• 4-year degree preferred

• Proven track record achieving business results

• History of leading, motivating, and coaching teams to achieve objectives

• Advanced business acumen and analytical skills

• Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate business partners, and leading cross-functional large-scale initiatives

• Excellent oral and written communication skills

• Strong attention to detail

• "Win together" mentality

• Advanced proficiency with MS Office Product Suite, specifically Excel

• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds

• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

• Travel may be required, up to 50% 

Competencies

Passion for People

• Actively breaks down silos and barriers to foster an environment of cross-organizational collaboration, inclusiveness, information-sharing, and problem-solving

• Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption

• Structures messages in a clear logical manner using the most appropriate communication medium 

• Responsible for the performance and career development of direct reports    

• Identifies and develops key talents to ensure positions have talent prepared up to 5 years into the future

• Trains and develops quality talent by supporting team members in identifying career development goals and opportunities for growth and exposure

• Evaluates and calibrates performance fairly and provides feedback with consistent follow-up

• Assures that rewards are tied to objectives and requirements

• Establishes a positive environment of achievement, recognition, and celebration

• Serves as a role model by establishing and adhering to high ethical standards

• Speaks with truth and candor, modeling how to challenge the status quo appropriately

• Creates a safe and trusting work environment that encourages open and honest dialogue

• Prioritizes focus on and commitment to exceptional internal and external customer service through reinforcing communications and learning opportunities

• Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly

• Creates a gracious and welcoming environment for internal and external customers as well as other partners

Passion for Business

• Fosters creative thinking and risk-taking amongst direct reports, and acts upon the best shared

• Demonstrates a history of effective decision making and coaches others in making good decisions

• Defines clear priorities for direct reports and enables focus on most critical activities to improve performance

• Models flexibility and decisiveness in changing direction as the business environment dictates to achieve strategic objectives

• Fosters consistent reflection on past performance and continuously improve

• Encourages and scales idea-sharing
• Personally champions change initiatives, and assigns key change roles to direct reports, secures commitment to change, and coaches direct reports on their roles in the change