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Regional Director, Client Development, Central Region

📁
Retail Store Customer Service
💼
Neiman Marcus
Thanks for your interest in the Regional Director, Client Development, Central Region position. Unfortunately this position has been closed but you can search our 896 open jobs by clicking here.
Qualifications 

 

  • 7-10 years of experience, luxury retail fashion experience preferred

  • 4-year degree preferred

  • Proven track record achieving business results

  • History of leading, motivating, and coaching teams to achieve objectives

  • Advanced business acumen and analytical skills

  • Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate business partners, and leading cross-functional large-scale initiatives

  • Excellent oral and written communication skills

  • Strong attention to detail

  • "Win together" mentality

  • Advanced proficiency with MS Office Product Suite, specifically Excel

  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds

  • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

  • Travel may be required, up to 50% 

 

 

 

 

 

 

Competencies 

 

Passion for People 

  • Actively breaks down silos and barriers to foster an environment of cross-organizational collaboration, inclusiveness, information-sharing, and problem-solving

  • Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption

  • Structures messages in a clear logical manner using the most appropriate communication medium 

  • Responsible for the performance and career development of direct reports    

  • Identifies and develops key talents to ensure positions have talent prepared up to 5 years into the future

  • Trains and develops quality talent by supporting team members in identifying career development goals and opportunities for growth and exposure

  • Evaluates and calibrates performance fairly and provides feedback with consistent follow-up

  • Assures that rewards are tied to objectives and requirements

  • Establishes a positive environment of achievement, recognition, and celebration

  • Serves as a role model by establishing and adhering to high ethical standards

  • Speaks with truth and candor, modeling how to challenge the status quo appropriately

  • Creates a safe and trusting work environment that encourages open and honest dialogue

  • Prioritizes focus on and commitment to exceptional internal and external customer service through reinforcing communications and learning opportunities

  • Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly

  • Creates a gracious and welcoming environment for internal and external customers as well as other partners 

Passion for Business 

  • Fosters creative thinking and risk-taking amongst direct reports, and acts upon the best shared

  • Demonstrates a history of effective decision making and coaches others in making good decisions

  • Defines clear priorities for direct reports and enables focus on most critical activities to improve performance

  • Models flexibility and decisiveness in changing direction as the business environment dictates to achieve strategic objectives

  • Fosters consistent reflection on past performance and continuously improve

  • Encourages and scales idea-sharing

  • Personally champions change initiatives, and assigns key change roles to direct reports, secures commitment to change, and coaches direct reports on their roles in the change

 

Passion for Personal Growth

 

 

  • Continuously builds skills and knowledge through training, coaching, and career experiences

  • Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry

  • Conveys energy and enthusiasm for NMG and personal work

  • Adapts personal approach in response to diverse situations and people

  • Responds to unexpected changes in work environment with creativity and resilience

  • Establishes and upholds high personal standards for individual work and environment

  • Maintains a customer-centric mentality versus a solely store-centric one

                     

 

 

 

 

 

 

 
This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

 

 

 

 

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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