Regional Director, Client Development, Central Region
🔍 Dallas, Texas
7-10 years of experience, luxury retail fashion experience preferred
4-year degree preferred
Proven track record achieving business results
History of leading, motivating, and coaching teams to achieve objectives
Advanced business acumen and analytical skills
Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate business partners, and leading cross-functional large-scale initiatives
Excellent oral and written communication skills
Strong attention to detail
"Win together" mentality
Advanced proficiency with MS Office Product Suite, specifically Excel
Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
Travel may be required, up to 50%
Competencies
Passion for People
Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption
Structures messages in a clear logical manner using the most appropriate communication medium
Responsible for the performance and career development of direct reports
Identifies and develops key talents to ensure positions have talent prepared up to 5 years into the future
Trains and develops quality talent by supporting team members in identifying career development goals and opportunities for growth and exposure
Evaluates and calibrates performance fairly and provides feedback with consistent follow-up
Assures that rewards are tied to objectives and requirements
Establishes a positive environment of achievement, recognition, and celebration
Serves as a role model by establishing and adhering to high ethical standards
Speaks with truth and candor, modeling how to challenge the status quo appropriately
Creates a safe and trusting work environment that encourages open and honest dialogue
Prioritizes focus on and commitment to exceptional internal and external customer service through reinforcing communications and learning opportunities
Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly
Creates a gracious and welcoming environment for internal and external customers as well as other partners
Passion for Business
Fosters creative thinking and risk-taking amongst direct reports, and acts upon the best shared
Demonstrates a history of effective decision making and coaches others in making good decisions
Defines clear priorities for direct reports and enables focus on most critical activities to improve performance
Models flexibility and decisiveness in changing direction as the business environment dictates to achieve strategic objectives
Fosters consistent reflection on past performance and continuously improve
Encourages and scales idea-sharing
Personally champions change initiatives, and assigns key change roles to direct reports, secures commitment to change, and coaches direct reports on their roles in the change
Passion for Personal Growth
Continuously builds skills and knowledge through training, coaching, and career experiences
Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
Conveys energy and enthusiasm for NMG and personal work
Adapts personal approach in response to diverse situations and people
Responds to unexpected changes in work environment with creativity and resilience
Establishes and upholds high personal standards for individual work and environment
Maintains a customer-centric mentality versus a solely store-centric one