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Performance Principal Architect

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Information Technology
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Corporate
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COMPANY OVERVIEW
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com.  Every day each of our 15,000 NMG associates work towards the goal of enabling our customers to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
 
DESCRIPTION
This position is for a Principal Performance Engineer / Architect for our Digital Channels. In this position, you will help us design, develop, & support our next generation digital platform. We are building a modern, highly scalable, distributed micro services based digital platform for our customers using some best-in-class, open-source technologies such as Spring boot, NodeJs, ReactJs, ElasticSearch, Cassandra & others in a hybrid on-prem & cloud landscape. We have a progressive, forward thinking Digital Product, Platform, & Operations team & believe in empowering our teams to be more agile in anticipating & meeting business needs.
 
This position requires a high level of aptitude on the spectrum of performance-engineering practices along with knowledge of related frameworks/tools. You will need to apply deep technical knowledge, hands on skills, & expertise with tools to profile, model, analyze, measure, tune, assess & implement performance improvements to the customer facing NMG Digital Platform.
 
Key Responsibilities:
  • Measure, profile, & optimize Performance in a multi-tiered, distributed & hybrid (on-premise + Cloud) environment that constitutes the NMG Digital Platform. Setup tools/techniques to achieve this.
  • Provides input to architectural & design decisions to improve Performance & ensure resilience, scalability, maintainability & overall operational stability of the Digital Platform.
  • Designs & develops performance test frameworks for performance engineers & software engineers to utilize as part of delivery pipeline
  • Provides coaching to improve technical capabilities of performance engineers
  • Establish performance baselines, guidelines & non functional requirements for the Digital Platform including establishment of frameworks to measure & validate Performance
  • Researches & makes recommendations around new technologies & Performance related tools & techniques
  • Work with Internal & external teams to clearly articulate & drive resolution on performance analysis, tuning & preventing degradation of the customer experience
  • Designs & executes Load, Stress, Endurance & Capacity tests, analyze & converts results into actionable improvements across development squads.
  • Implements Performance Engineering discipline standards & best practices, and work with product squads to apply these in-sprint
  • Participates in Performance & scalability focused incident & problem management activities & resolving root cause of performance related problems, through tuning, recommending configuration changes, or refactoring application software to resolve poor performance
  • Reviews all system architecture changes & assesses performance, scalability & system capacity impacts.
  • Delivers artifacts, technical alternative documents & architectural designs that meet business Performance requirements.
Required Skills & Experience:
  • Bachelors degree in computer science, Engineering or related discipline
  • 10+ years of technology experience, including a minimum of 5 years’ experience in performance engineering or related role.
  • Expertise in Performance Engineering & Test methods & tools (JMeter, BlazeMeter, Gatling, Locust, Soasta or equivalent capabilities).
  • Proficiency with ecommerce technology stacks & related performance optimization/tuning
  • Prefer hands-on development & profiling experience with one of the following:  Java, JavaScript, Ruby/Rails 
  • In-depth knowledge of diverse & emerging technologies & new architectural principles (i.e. Cloud-native architecture, micro-services, single page application model etc)
  • Experience with CI/CD capable performance test frameworks
  • Proficient in a Linux or Unix based environment
  • Expertise with modern micro service based architectures  & operations in a heterogeneous environment spanning on-premise & cloud stacks at runtime
  • Strong understanding of Agile software development life cycles, software engineering processes, test processes, operating systems, web applications, client/server applications, distributed systems, shared services, communication protocols, & architectures
  • Expertise/breadth of knowledge across technologies & various technology layers (application software, SOA, infrastructure, network, etc.) needed to apply full range of Performance Engineering expertise.
  • In-depth knowledge of operations, Performance objectives & strategies;
  • Prior experience with performance engineering of retail ecommerce & mobile
  • Highly developed negotiation, facilitation, & consensus building skills
  • Experience supporting technologies such as NGINX, Spring, Elasticsearch, Cassandra on Cloud with Java/Linux/JBoss/Oracle stack on -premise.

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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