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Partner Programs Supervisor

Supply Chain/Logistics/Operations
Distribution Centers
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Position Summary

The Partner Relations/EDI teams play a critical role in the Supply Chain at NMG, supporting the store and on-line business for Neiman Marcus, Bergdorf Goodman, Last Call. This position will be responsible for managing internal relationships with the Distribution Centers, NMG Buying Organization, Drop Ship teams, Accounts Payable, and Data Compliance.  Additionally, the Supervisor will manage external relationships with Brand Partners and service providers for both EDI and Partner Relations. The Partner Programs Supervisor’s responsibilities will include but are not limited to the following:


Partner Relations:

Supervise team that manages Brand Partner compliance for all inbound shipments to our fulfillment centers.  The Partner Relations team is responsible for managing shipment requirements, documenting non-compliant occurrences, and drop ship compliance.


EDI (Electronic Data Interchange):

Manage the team that is responsible for EDI at NMG.  The EDI responsibilities include: EDI on-boarding, EDI data accuracy and EDI project management. This team interacts with the NMG merchants, NMG Brand Partners, service providers and our NMG IT teams.




·         Manage the day to day activities of the Partner Relations and NMG EDI teams (6+ Associates)

·         Understand/learn industry standards for EDI terminology and technical language relating to software and systems used by our Brand Partners

·         Ensure accurate and timely EDI file processing both inbound and outbound

·         Build and foster effective relationships with IT and the Accounts Payable teams to maintain a successful and error EDI process

  • Collaborate with Distribution Centers, Accounts Payable, NMG merchants, Brand Partners and 3rd Party Providers

·         Identify problem Brand Partners and coordinate meetings intended to resolve non-compliant events and recommend improvements to processes

  • Organize and prepare monthly compliance reporting and complete any necessary meetings to discuss compliance trends.
  • Supervise the capturing of compliance violations for our inbound shipping requirements
  • Support the Drop Ship compliance program via assessment and communication of issues

·         Create, maintain and analyze spreadsheets for statistical reporting

·         Create and maintain training materials for areas of responsibility

·         Some travel may be required.



·         Strong problem-solving skills

·         Analytical Skills – Ability to visualize, collect information, articulate, analyze, solve complex problems, and make       decisions

·         Adaptability – Handle multiple tasks simultaneously, flexible, agile and ability to manage change

·         Planning and organizational skills – Manage duties through smart planning, time optimization, attention to detail

     and prioritization

·         Proficient in Microsoft Office (Excel, PowerPoint, and Word) and be adept at learning new systems.

·         Ability to interface with multiple levels of the organization

·         Coach effectively at all levels of the organization


Bachelor’s degree from a four-year college or university or four or more year’s related experience and/or training; or the equivalent combination of education and experience

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
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