Financial Customer Servicing Advocate, Contact Center
Exceptional attendance: ability to consistently adhere to the assigned work schedule; must be able to permanently work a schedule that can include evenings, weekends, rotating schedules and holidays
Must successfully complete on the job and classroom assessments and evaluations as required for this position
Must demonstrate the skills and knowledge trained in the classroom in a live production environment
Two consecutive years of call center financial servicing experience, or combination of college education and experience
Three consecutive years of successful high end luxury customer servicing experience
Must have exceptional technical skills with the ability to navigate a high level of internal and web applications simultaneously