Director Sales Exp
- 10+ years of relevant experience, luxury retail fashion experience preferred
- Prior retail senior management experience required
- 4-year degree preferred
- Demonstrated change leadership within team and organization
- Proven track record achieving results across multiple businesses
- History of building, leading, motivating, and coaching teams to achieve objectives
- Advanced business acumen and analytical skills
- Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate business partners, and leading cross-functional large-scale initiatives
- Excellent oral and written communication skills
- Strong attention to detail
- "Win together" mentality
- Advanced proficiency with MS Office Product Suite
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
- Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays
- Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption
- Structures messages in a clear logical manner using the most appropriate communication medium
- Responsible for the performance and career development of direct reports
- Identifies and develops key talents to ensure positions have talent prepared up to 5 years into the future
- Trains and develops quality talent by supporting team members in identifying career development goals and opportunities for growth and exposure
- Evaluates and calibrates performance fairly and provides feedback with consistent follow-up
- Assures that rewards are tied to objectives and requirements
- Establishes a positive environment of achievement, recognition, and celebration
- Serves as a role model by establishing and adhering to high ethical standards
- Speaks with truth and candor, modeling how to challenge the status quo appropriately
- Creates a safe and trusting work environment that encourages open and honest dialogue
- Prioritizes focus on and commitment to exceptional internal and external customer service through reinforcing communications and learning opportunities
- Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly
- Creates a gracious and welcoming environment for internal and external customers as well as other partners
Passion for Business
- Demonstrates a history of effective decision making and coaches others in making good decisions
- Defines clear priorities for direct reports and enables focus on most critical activities to improve performance
- Models flexibility and decisiveness in changing direction as the business environment dictates to achieve strategic objectives
- Fosters consistent reflection on past performance and continuously improve
- Encourages and scales idea-sharing
- Personally champions change initiatives, and assigns key change roles to direct reports, secures commitment to change, and coaches direct reports on their roles in the change
Passion for Personal Growth
- Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
- Conveys energy and enthusiasm for NMG and personal work
- Adapts personal approach in response to diverse situations and people
- Responds to unexpected changes in work environment with creativity and resilience
- Establishes and upholds high personal standards for individual work and environment
- Maintains a customer-centric mentality versus a solely store-centric one