Director, Loyalty & CRM
Requirements:
Knowledge/Skills/Abilities:
- Minimum of 8+ years of related experience in a data insights and analyses related role
- Extensive experience using SQL (Snowflake) or Python to transform, manipulate and analyze customer attribute data (including transactions, web browsing, digital media/comms engagement) and turn into revenue driving insights
- Ability to drive analyses that decomposes drivers of business performance across various dimensions: customer segment, product, selling channel, media channel
- Ability to concisely explain insights coming from complex data analyses through effective verbal/written communication and compelling data visualizations
- Experience with Snowflake, AWS, Tableau, Adobe Analytics is a plus
- Experience managing an Analytics team comprised of Manager/Analysts
- Ability to manage multiple projects simultaneously and work autonomously with minimal supervision
- Bachelor’s degree in a quantitative discipline (Statistics, Applied Mathematics, etc) or sufficient on the job use of related skills. Master’s degree is a plus