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Retail Store Sales
Neiman Marcus



Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG’s brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and, catering to loyal luxury customers globally. NMG also owns five Last Call stores and, an e-commerce site that offers premium furniture and home decor.


As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.


Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG’s goal is to offer customers a seamless experience across its stores, online, and remote digital selling.


NMG’s priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few. 


As part of NMG’s Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being “All Heart.” NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.


NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love – love for customers, love for associates, and love for brand partners.



Starting with our best eCommerce customers, we have rolled out a service delivered by digital stylists to showcase the most coveted fashion in a meaningful and personal way. Through the digital stylist, invited clients will receive: wardrobe consultations, head-to-toe styling, behind the rope access to merchandise, and on-demand personal shopping for any/all of their fashion needs, delivered more quickly and conveniently. Our goal is to make the customer feel like a true VIP at every step of her shopping journey.


This position will be remote. The position will partly be supporting a team of lead stylists in building long term relationships with clients through excellent customer service while becoming their trusted style confidantes.  Additionally, the position will support the NMVIP leadership team with various reporting and coordination tasks which involve the use of Microsoft Office 365 tools like Excel, Teams as well as Sharepoint.

Qualifications - External



Who we are looking for:

  • Someone that is strong operationally and can find best solutions for given problems
  • Someone that needs little direction and can work independently to solve problems
  • Flexible, detail oriented and able to multi-task with little direction



  • Professional and enthusiastic team player, with a demonstrated commitment to customer service excellence
  • Assist several lead stylists with client communication, outfit recommendations, and operational support
  • Ability to work well with internal business partners such as our call center and our stores
  • Ability to work independently to resolve internal and external customer questions and concerns
  • Experience working in a fast-paced environment
  • Styling, fashion and/or fashion retail experience is required
  • Experience with Microsoft Excel, Teams and Sharepoint
  • Any additional duties and responsibilities including projects, tasks, and activities as required
  • High School Diploma / equivalency required.


Technical Requirements

  • High-speed broadband Internet connectivity of no less than 10 Mbps down / 3.0 Mbps up
  • NOTE: Due to confidential requirements of company/customer information, the use of wireless routers is not permitted.

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
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