As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
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The Digital Marketing Manager will be responsible for executing Neiman Marcus’ Digital Marketing strategy through the tactical management of all Digital channels to drive Omni-Channel customer acquisition, site traffic, conversion, and revenue for NeimanMarcus.com, LastCall.com, Horchow.com, and BergdorfGoodman.com. Position reports to the Director of Digital Marketing for the Neiman Marcus Group and will work closely with the Director of Social Media and Co-op teams.
Primary Responsibilities
Manage Digital Marketing channels to support e-commerce and retail businesses.
Manage programs to drive sales of our 250K+ products in stores and online in order to achieve direct response and branding objectives through the use of Search Engine Marketing (SEM/PPC), Comparison Shopping Engines (CSEs), Product Listing Ads (PLAs), Remarketing, Affiliate Marketing, Programmatic Display, and Paid Social Media Advertising (Facebook, Instagram, Pinterest, YouTube).
Responsible for developing media plans for vendors to drive Omni-Channel sales.
Responsible for turning data into actionable insights using analytics tools. Toolset currently includes Adobe Analytics, Google Analytics 360, MarketShare, Facebook Analytics, CRM data, in addition to channel specific analytics/tracking tools.
Core Competencies
Bachelor’s degree in a quantitative field. Preferably Business, Finance, Engineering, Economics, MIS, Computer Science, Statistics, or Mathematics
5 years of progressive business experience at companies with a significant e-commerce presence
Retail experience preferable
Deep understanding of the mechanics behind successful Digital Marketing campaigns and the technical infrastructure required to extract the most value from each Digital Marketing channel
Experience managing large multi-channel Marketing budgets and maximizing return on ad spend
Highly analytical and strong metrics-driven decisioning skills
Experience working across a large matrixed organization with the ability to influence, work collaboratively, and gain consensus is strongly preferred
Demonstrated ability to implement change through the effective use of communication skills in formal and informal settings
Experience using web analytics tools and exposure to associated Marketing and Advertising technologies (e.g. ad servers, DSPs, DMPs, DS3, site data layers, tag management systems, etc.)
Database (SQL) or web development experience not required, but a plus.
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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We do not accept unsolicited resumes from staffing firms, recruitment agencies, or any other third parties. Any resumes or candidate profiles submitted to Neiman Marcus Group or its affiliates without prior approval from Neiman Marcus Group Talent Acquisition will be considered unsolicited, and Neiman Marcus Group will not be obligated to pay any referral fees.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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