Credit Financial Project Analyst
Key Performance Elements:
• Strong project management skills needed for learning, utilizing and developing changes related to Neiman Marcus store operations and applications (point of sale, credit card processing, online/catalog ordering, sales audit, and marketing/loyalty systems). The ability to understand the data flow across these applications is vital.
• Exceptional verbal and written communication skills with prior experience in developing business requirements or presentations.
• Consistently meticulous and detail oriented when producing project write ups, executive presentation decks and departmental reporting.
• Ability to multi-task in a fast paced environment independently and if needed, coordinate with others to follow through and take ownership of overseeing systemic and non-systemic initiatives within a release management strategy.
• Identify and implement process improvements for areas of responsibility to streamline operations and maintain adequate controls across organizations.
• The ability to consistently diffuse problematic issues with optimum solutions and handle questions and queries in a professional manner.
Requirements:
• Flexibility in work schedule is a requirement. This may include weekends and holidays based on business needs and will regularly require own transportation to local Dallas Neiman Marcus facilities and stores.
• Strong problem solving, project execution abilities, and interpret and understand technical data.
• Ability to multi-task in a fast paced environment while rapidly adapting to changes in priority.
• Assist with develop training materials for associates on new initiatives.
• Naturally possess exceptional customer service skills for escalated situations.
• Ability to build strong relationships, gain confidence and effectively communicate and work with teams, business partners and external vendors.
• Strong knowledge of Microsoft Office applications including Microsoft Excel and Access.
• Results driven, service oriented, self-motivated and able to work independently.
• Trustworthy with the ability to maintain highest level of integrity, accuracy and trust while having a positive and professional attitude.
Work Experience:
• Experience in project integration, scope, schedule, cost, quality, communications, risk, and procurement management.
• Working knowledge of basic requirements documentation, quality and validation methods.
• Experience in credit, banking and/or financial services is preferred.
• Compliance expertise related to credit card servicing and processing.
• Proven record of extensive technical knowledge of credit card processing.
• College Degree Preferred.