Coordinator-Partner Relations
Essential Duties and Responsibilities:
· Communication with Brand Partners via phone and e-mails
· Assist in capturing violations, take photos. Review comments and confirm accuracy
· Be familiar with all Brand Partner Requirements set by Partner Relations
· Acts as the second point of escalation with supplier disputes
· Troubleshoot and problem resolution
· Confirm daily tasks have been completed by Partner Relations Specialists
· Make recommendation to nmgops.com
· Ability to effectively present Partner Relations policy in warehouse discussion
· Work directly with Merchant Teams on high level issues
· Provides scheduled daily/weekly/monthly reporting
· Generate and publish daily, weekly and monthly Partner Relations reporting
· Assists in determining workload of PR Specialists
· Provides support to Partner Relations Management on all projects
QUALIFICATIONS
· MS Office (Word and Excel) proficiency
· Strong written and verbal communication skills
· Organizational skills
· Ability to multi-task
· Ability to work independently
· Detail oriented
· Ability to read, interpret and analyze information
· Basic math skills: addition, subtraction, division, multiplication
· Physical requirements: standing, bending, walking, lifting, etc.
· Focus and remain on task in fast paced work environment