ESSENTIAL DUTIES AND RESPONSIBILITIES

• Communication with vendors via phone and e-mails
• Assist in capturing violations, take photos. Review comments and confirm accuracy
• Be familiar with all Vendor Requirements set by Partner Relations
• Acts as the second point of escalation with supplier disputes
• Troubleshoot and problem resolution
• Confirm daily tasks have been completed by Partner Relations Specialists
• Make recommendation to nmgops.com
• Ability to effectively present Partner Relations policy in warehouse discussion 
• Work directly with Merchant Teams on high level issues
• Provides scheduled daily/weekly/monthly reporting
• Generate and publish daily, weekly and monthly Partner Relations reporting
• Assists in determining workload of PR Specialists
• Provides support to Partner Relations Management on all projects
   
  QUALIFICATIONS
• MS Office (Word and Excel) proficiency
• Strong written and verbal communication skills
• Organizational skills
• Ability to multi-task
• Ability to work independently
• Detail oriented
• Ability to read, interpret and analyze information
• Basic math skills: addition, subtraction, division, multiplication
• Physical requirements: standing, bending, walking, lifting, etc.
• Focus and remain on task in fast paced work environment