Alterations Supervisor
Job Summary:
Neiman Marcus Alterations Services is looking for a self-motivated
individual to supervise all Alterations related services for DCA workroom in
Garland. This person will have assorted
responsibilities supporting the Dallas Central Alterations facility. The staff
size varies from 35 to 60 associates anticipating direction on workmanship
quality and service to Neiman Marcus Stores
Job Description:
- Plan and
organize a production system capable of altering 250 garments per day with
an expandable capacity of 25% during sale or peak periods.
- Produce
work quality comparable to or better than the original workmanship of each
garment altered.
- Complete
and return to the stores all alterations within 48 hours (weekday hours)
from receipt by the Central Workroom.
- Organize
work flow and distribute work to staff, and movement and quality
inspection of completed garments for the following work sections:
§ Pants
Operation
§ Coat
Sleeves and Seams
§ Dress
and Skirt Hems
§ Shirt/Blouse/Dress
Sleeves
§ Main
Tailors’ Work
§ Main
Dressmakers’ Work
§ Pressing
- Help
motivate and/or train staff for each work section and monitor cross training
of each employee to become specialized and proficient in at least two of
the work sections.
- Oversee
the following specialized alterations for Neiman Marcus Regional and Non-Regional
Stores.
§ Buttonholes
§ Trouser
Recuts
§ Knitted
Hems
§ Double
Blind Machine Hems
§ Garment
made of Double Faced Fabrics
§ Leather
Garments
- Monitor work
units and quality objectives of each associate and the achievement of
these objectives. Articulate skill
level deficiencies of associates to manager take appropriate disciplinary
actions, where needed.
- Perform
random, in-process quality inspections at various work stations and
develop a method which ensures 100% final inspection of finished garments.
- Report
malfunctioning equipment and machinery in the workrooms to the manager. Select, test and purchase all tailoring
supplies needed.
- Make the
Supplies List available to the Regional Service Manager for ordering.
- Support
opening and closing procedures of building.
- Monitor
timekeeping of non-exempt associates.
- Support
FedEx and Local shuttle transportation deliveries and shipments of stores
supported by DCA
- Establish
a harmonious and positive relationship with the Fitters, Sewers and
Alterations Service Manager to help maintain a qualitative perception of
the service among salespeople, customers and store management.
·
Involvement in the Check In, Check Out, Inbounding and Out
Bounding processes with the clerical staff to check and inspect the merchandise
in/out to produce all the documentation necessary to manage and control the
business.