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Store Manager, Last Call - Sawgrass Mills

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Business Administration/Management
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Last Call

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.  


Your Role 

Neiman Marcus Last Call currently has an opening for a Store Manager. This role is responsible for achieving store financial and operational goals through the training, development and motivation of the store management team. We are looking for a business minded leader who can drive sales and positive plan results in the store through superior customer service, events, promotion, and motivation of the staff. The Store Manager is also responsible for leading and coaching store associates. Store Manager also acts as Manager on Duty and assists in leading the store’s daily operations, as well as contributes to the maintenance of the store through daily recovery. 


What You'll Do 

  • Review business with the Division Buyers and discuss action plans that will yield position results
  • Create a friendly, upbeat atmosphere where customer service is consistent with Neiman Marcus standards
  • Set strategic objectives and set priorities accordingly
  • Champion the store's new account and clientele acquisition programs and help motivate the store team to meet these goals
  • Plan and execute store budgets and ensure guidelines are being followed to minimize operating expenses and maximize revenue
  • Establish and maintain a customer base
  • Develop, motivate and train the management team in all aspects of the business
  • Ensure store compliance with all company policies, procedures and guidelines
  • Have a working knowledge of all company policies and procedures
  • Oversee the exempt-level annual review process
  • Recognize great performance and address performance issues
  • Foster good working relationships between Store Management and Corporate Partners
  • Managers must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays. 

What You Bring 

  •  Review business with the Regional Director and discuss action plans that will yield position results.
  • Create a friendly, upbeat atmosphere where customer service is consistent with Neiman Marcus standards.
  • Set strategic objectives and set priorities accordingly.
  • Champion and clientele acquisition programs and help motivate the store team to meet these goals.
  • Plan and execute store budgets and ensure guidelines are being followed to minimize operating expenses and maximize revenue.
  • Establish and maintain a customer base.
  • Develop, motivate and train the management team in all aspects of the business.
  • Ensure store compliance with all company policies, procedures and guidelines.
  • Have a working knowledge of all company policies and procedures.
  • Oversee the exempt-level quarterly performance management process.
  • Recognize great performance and address performance issues.
  • Foster good working relationships between Store Management and Corporate Partners.
  • Managers must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
    Maintain ongoing effective recruiting strategies to attract top talent. 

Inclusive Benefits   

 We offer an inclusive and comprehensive range of benefits to our valued associates, including:
•    Medical, Dental, Vision Benefits
•    Disability Benefits
•    Paid Parental Leave, Paid Family Leave, and Adoption Support 
•    Paid Time Off
•    Retirement Savings Plan (401K) and Life Insurance 
•    Financial Solutions
•    NMG Associates Core Discount of 30%
•    Personal and Professional Development Opportunities 
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group  

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.    

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.  

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.   

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.  

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.

We do not accept unsolicited resumes from staffing firms, recruitment agencies, or any other third parties. Any resumes or candidate profiles submitted to Neiman Marcus or its affiliates without prior approval from Neiman Marcus Talent Acquisition will be considered unsolicited, and Neiman Marcus will not be obligated to pay any referral fees.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.

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