LP Associate
- Customer Focus
- Technical Learning
- Conflict Management
- Functional/Technical Skills
- High school diploma or GED required.
- 3 years Previous Loss Prevention experience is preferred.
- Investigators must possess strong leadership and organizational skills, as well as effective verbal and written communication skills.
- Ability to evaluate circumstances and meet timely decisions based on apprehension guidelines.
- Must have advanced knowledge of CCTV systems.
- To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.
Responsibilities
· Actively participate in team Loss Prevention programs to reduce inventory shortage and profit loss.
- Communicate Loss Prevention programs to the store team.
- Explain and demonstrate measures to prevent losses.
- Inspect, review and audit key areas as outlined in Merchandise Protection Standards and store audit program.
- Identify and report violations of company policies to the Regional Loss Prevention Manager.
- Enforce Store Call policies.
- Prepare reports and document all Loss Prevention incidents.
- Secure evidence.
- Monitor CCTV system to detect incidents of dishonesty and violations of store policy.
- Conduct Worker's Compensation and Public Liability accident investigations.
- Initiate investigations of fraudulent activities to identify suspects.
- Initiate and assist in employee investigations.
- Investigate, detain and interview shoplifters.
- Appear as a witness in legal proceedings.