Warehouse Training Associate (Sat, Sun & Mon)
Job Summary:
The Trainer in partnership with the Department Lead and Supervisor will participate in the overall administration and follow up of training within the fulfillment center.
Essential Duties and Responsibilities:
Trainers will provide the following support for new hires within the facility:
o On the job training: Trainers will spend two weeks with each new hire conducting on the-job training
o Facility and department tour: Trainers will take all new hires on a tour of the facility to point out key areas and then dept specific work areas
o High level safety overview – Trainers will cover any dept specific safety policies and procedures
o NMGPS training: Trainers will ensure that new hires have completed all required courses within the first 2 weeks
o 30 day check-in: Trainers will be with the new hires after 30 days on the job to check-in and cover any outstanding questions
• Trainers will provide all associates with updates on policies and procedures
• Trainers will provide Training Coordinators with feedback on areas that need to be focused on in the new hire training classes to ensure we are providing new-hires the most relevant information possible
• Trainers will complete formal observations with associates that have been identified due to quality or performance and provide their findings to area management
• Trainers will conduct random knowledge checks in each department and track results.
• Trainers must communicate with business units to create awareness of training opportunities.
• Trainers must support supervisor, manager, and/or director on special projects or reports as needed.
• Trainers must be shift flexible and able to move to other shifts as needed to support training needs.
• Trainers must be able to cross train and learn all departments
Requirements:
Knowledge/Skills/Abilities
- Intermediate knowledge of Warehouse Management System and MS Office preferred
- Previous training or mentoring experience is a plus
- Ability to analyze data for trends and make recommendations for improvement
- Excellent, timely and professional interpersonal communication skill
- Ability to communicate clearly both written and verbal
Essential Functions:
Essential Physical Requirements
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Continuous/frequent walking or standing for long periods of time
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Continuous/frequent pushing or pulling heavy carts – up to 50lbs