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Sr. Manager- Group Sales Experience - NorthPark Center

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Retail Sales Management
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Neiman Marcus
Thanks for your interest in the Sr. Manager- Group Sales Experience - NorthPark Center position. Unfortunately this position has been closed but you can search our 987 open jobs by clicking here.
Qualifications
  • 7+ years of relevant experience, luxury retail fashion experience preferred
  • Prior sales experience required
  • 4-year degree preferred
  • Proven track record achieving business results
  • History of building, leading, motivating, and coaching teams to achieve objectives
  • Business acumen and analytical skills (sales analytics, business strategy, knowledge of market)
  • Excellent oral and written communication skills
  • Strong attention to detail
  • "Win together" mentality
  • Basic proficiency with MS Office Product Suite, advanced proficiency preferred
  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
  • Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

Competencies

Passion for People

  • Fosters an environment of cross-organizational collaboration, inclusiveness, information-sharing, and problem-solving
  • Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption
  • Structures messages in a clear logical manner using the most appropriate communication medium
  • Responsible for the performance and career development of direct reports
  • Provides coaching and counseling to assist others in identifying training or experiences needed to grow professionally and advocates for team members’ career progressions
  • Identifies and develops key talents
  • Assures that rewards are tied to objectives and requirements
  • Promotes and encourages a positive environment of achievement, recognition, and celebration
  • Serves as a role model by establishing and adhering to high ethical standards
  • Leads team in appropriately enforcing policies and procedures, ensuring understanding from all Associates
  • Speaks with truth and candor, modeling how to challenge the status quo appropriately
  • Creates a safe and trusting work environment that encourages open, honest dialogue
  • Demonstrates commitment to exceptional internal and external Customer Service through reinforcing communications and learning opportunities
  • Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly
  • Creates a gracious and welcoming environment for internal and external customers as well as other partners

Passion for Business

  • Fosters creative thinking and risk-taking amongst team, and sees to it that best ideas are shared and acted upon
  • Demonstrates a history of effective decision-making and coaches others in making good decisions
  • Defines clear priorities for direct reports and enables focus on most critical activities to improve performance
  • Demonstrates flexibility and decisiveness in changing direction as the business environment dictates to achieve the strategic objectives
  • Fosters consistent reflection on past performance and facilitates continuous improvement
  • Promotes and encourages idea-sharing
  • Acts as key change agent, demonstrates commitment to change and coaches direct reports on roles in change

Passion for Personal Growth

  • Continuously builds skills and knowledge through training, coaching, and career experiences
  • Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
  • Conveys energy and enthusiasm for NMG and personal work
  • Adapts personal approach in response to diverse situations and people
  • Responds to unexpected changes in work environment with creativity and resilience
  • Establishes and upholds high personal standards for individual work and environment
  • Maintains a customer-centric mentality versus a solely store-centric one

This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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