Four luxury retailers — Neiman Marcus, Bergdorf Goodman, Last Call and Horchow — make up the Neiman Marcus Group. For over a century, we have continually transformed and elevated the luxury shopping experience, offering the finest in fashion, shoes, handbags, jewelry,
beauty and decorative items
for the home.
Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG’s brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.
Corporate office located in Dallas Texas. Position is eligible to be remote.
This position provides functional application support, configuration and new process realization within our Supply Chain and Manhattan Active Omni system. This position will collect business requirements and analysis through meetings with users, peers, external partners and company management to determine the best solutions to meet the needs of the business. Further, this position will create reports, queries, business cases and presentations at the appropriate level of detail to provide decision/business support.
The ideal candidate will have 5 years of progressive work experience as a Software Engineer or consultant with multiple Supply Chain order management and Call Center implementation cycles. This role regularly interfaces with business users and leadership. Previous Project Management, Process Improvement Project and Supply Chain business experience is a definite plus.
Essential Functions/Job Responsibilities
Ability to lead large and/or complex programs/portfolios with high and sometimes critical impact and cross-portfolio scope, complexity, and collaboration with cross-functional teams, both business and IT
Ability to set future vision and roadmaps for the portfolio and contributes to enterprise roadmaps
Participate and contribute in portfolio architectural review boards to establish architecture roadmaps for the portfolio, design principals and best practices
Expert and point of contact responsible in cross-portfolio end to end business, technology, software quality, innovation, domain and architecture areas
Works independently and is well respected with high influence across the cross-portfolio and business areas
Design solutions & architecture per best practices leveraging approved technologies and provide recommendations for improvement
Evaluate and recommend potential new technical solutions & technologies.
Develop and enforce software development/quality best practices, including coding standards, frameworks, strategy, code reviews, source control management, build processes, testing, and operations
Heavy collaboration with Cross-functional teams within IT and business partners
Coaches, mentors, and develops senior members in the job family on design techniques and coding standards to increase productivity and cultivate innovation
Minimum Qualifications & Experience:
Bachelors degree or equivalent work experience
Advance proficiency with Microsoft Excel
Minimum of two years of Order Management Customer Engagement, preferably Manhattan OMS/MAO, technical application configuration/implementation experience.
Minimum of two years of Supply Chain and Call Center experience.
Functional experience with master data, inventory management, order fulfillment, call center & customer communications and analytics
Twilio Voice and Chat exposure preferred.
Calabrio WFM and AQM exposure preferred.
3 + years with requirements gathering, process design, configuration, functional design, testing, conversion, and deployment experience
Intermediate proficiency with MS Word, Outlook & Power Point
Experience working with Project Management tools (MS Project, Jira, Atlassian)
Excellent oral and written communication skills
Process oriented with high attention to detail
Strong process and analytical skill set.
Team player with a positive attitude.
3+ years’ experience performing requirements gathering, process design, configuration, functional design, testing, conversion, and deployment experience with Order Management, preferably Manhattan OMS/MAO.
3 + years’ experience implementing Supply Chain and Call Center applications
5+ years’ experience in a large, complex, multi-unit department store, fashion or apparel/footwear retailer
Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal
history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential
accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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