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Bergdorf Goodman

About Bergdorf Goodman 

 
As the house of extraordinary taste for almost 120-years, 
We are New York’s original icon of style. 
The legendary window on inventive inspiration, 
Discerning since day one, we define the culture of fashion. 
 
We are a community of “creative ingeniuses”
Cultivating experiences beyond the expected, 
and nurturing ideas that inspire the joy of discovery. 
 

We thrive on bringing exceptional creative talents together. 

We are unabashedly luxury. And luxury is ours to define. 
 
 We are Bergdorf Goodman
 

The Opportunity 

 

Darcy Penick, President of Bergdorf Goodman and one of the first leaders in pure-play fashion e-commerce, has built a team of industry pioneers who are bringing their collective expertise and commitment to operational excellence to the world of Bergdorf Goodman.  As the destination to discover best in class designers, emerging brands and exclusive products, Bergdorf Goodman provides customers with transformative experiences that embody the definition of modern luxury;

 
 
Role Summary
 

Bergdorf Goodman is seeking a Product Manager to direct the strategy and execution of our product lifecycle on our web and app experience.  This individual will work with our Head of Product to drive the vision, creating detailed technical requirements, and completing functional specifications that drive customer engagement, conversion and retention.  He/she must have strong leadership capabilities to work with leaders across the organization and to manage multiple teams while delivering on deadlines and maintaining high quality standards

 

General Responsibilities

  • Cultivate a deep understanding of our customers throughout their lifecycle and recommend solutions that remove friction from their journey
  • Work with the Head of Product to define a roadmap and prioritize based on business strategy and key performance metrics
  • Continually optimize the product and roadmap, manage prioritization and trade-offs on customer requirements, market landscape, industry trends and investment plan 
  • Generate detailed documentation, communicate requirements to the appropriate stakeholders and ensure timely cross-functional execution
  • Partner with the product design and U/X and U/I managers to develop a cohesive user experience for our web and app platforms
  • Manage and participate in agile practices such as daily standups, grooming, planning and retrospectives
  • Work closely with a dedicated team of software engineers to scope, plan, and execute a prioritized development schedule
  • Offer data-driven insights about our customers engagement with our web and app experience and propose features that will directly enhance their journey and improve customer lifetime value
  • Develop deep relationships with stakeholders throughout the business and ensure there is alignment with the wider strategy of the organization.

Qualifications
  • 3+ years product management experience in eCommerce
  • Strong strategic, analytical and critical thinking skills
  • Excellent oral and written communication skills, ability to communicate to senior executives
  • Strong project management skills
  • Collaborative individual with the ability to get results with a cross-functional team
  • Strong decision making skills, utilizing data to inform decisions and identify financial impact
  • Ability to drive requirements, gather from others, and conceptually transfer requirements into solutions that drive conversion, retention and growth 

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Bergdorf Goodman

New York, New York

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Bergdorf Goodman

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Bergdorf Goodman

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
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