Night Shift-Training Coordinator
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Job Summary:
The Training Coordinator is responsible for partnering with the Training Supervisor in the overall delivery of training in the Order Fulfillment Center. Common accountabilities are:
- Serving as a mentor, in partnership with departmental trainers, to newly hired associates through their training period.
- Facilitating classroom training for all warehouse functions as needed.
- Conducting departmental observations to ensure that correct procedures and processes are followed.
- Collaborating with supervisor to ensure that training materials, classes and methods are updated.
- Communicating with Business Units to create awareness of training opportunities.
- Assisting and supporting supervisor, manager and director on special projects or reports as needed.
- Monitoring and analyzing turnover in warehouse departments; recommending training or processing improvements to enhance associate retention.
- Other tasks as required to meet team goals.
Key Performance Elements:
The Associate must demonstrate the willingness and ability to:
- Provide training and constructive feedback effectively and professionally.
- Accurately provide and follow directions, both written and verbal.
- Remain professional, fair and consistent in interacting with the NM team.
- Actively support team concepts and effectively communicate with team members at all levels.
- Focus and remain on task in a fast paced environment; multitask with ease.
- Maintain high level of safety awareness and provide safety feedback.
- Remain flexible to work overtime, as scheduled.
- Meet NM physical requirements of standing, bending and lifting, etc.
- Give attention to detail.
Requirements:
Knowledge/Skills/Abilities
- Intermediate knowledge of MS Office Suite programs and email; knowledge of CMOS Warehouse Management System is helpful.
- Strong facilitating and presentation skills
- Previous training or mentoring experience is a plus.
- Ability to analyze data for trends and make recommendations for improvement.
- Excellent, timely and professional interpersonal communication skill.
Essential Functions:
Essential Physical Requirements
- Lifting Objects weighing up to 25lbs from the floor to over-head level.
- Lift objects weighing up to 45lbs from the floor to waist.
- Continuous/frequent walking or standing for long periods of time.
- Continuous/frequent pushing or pulling heavy carts – up to 50lbs.