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Manager of Reporting

📁
Advertising/Marketing/Public Relations
💼
Corporate
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COMPANY OVERVIEW
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com.  Every day each of our 15,000 NMG associates work towards the goal of enabling our customers to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

Overview:

The Manager of Reporting position will lead a team of two Analysts responsible for delivering best-in-class analytics for all Neiman Marcus Group brand properties.  The position will provide insight into customer behavior and execute analyses to support strategic initiatives and decision making throughout the organization. 

 

This position will:

  • Provide analytical support to the organization and its various groups in order to improve both strategic and operational decision making by leveraging relevant data insights
  • Analyze and report key company performance metrics (revenue, # customers, traffic, conversion) across various dimensions (selling channels, media channels, store locations, product divisions, etc)
  • Manage the process of awarding promotional gift cards to customers, aligning closely with Corporate Marketing to determine promotion guidelines, details, sales expectations and expense
  • Support all reporting requests from firm leadership
  • Manage the process of providing store Sales Associate targeted customer information in regards to promotional events that resonate most with the customer
  • Manage a team of Analysts 

QUALIFICATIONS
  • 3-5 years experience in business analytics role
  • 2+ years experience using Business Objects (Desktop Intelligence) and/or Tableau
  • 2+ years experience using SQL and/or SAS
  • Python knowledge is a plus
  • Demonstrated strategic thinker and ability to bring innovation and leadership
  • Ability to lead and motivate teams and ensure effective execution
  • Position requires strong attention to detail and data accuracy
  • Strong presentation and communication skills
  • Bachelors degree in a quantitative discipline (Statistics, Mathematics)  or sufficient on the job use of related skills. Masters degree is a plus.
  • Strong quantitative skills
  • Understanding of relational databases
  • Strong presentation and communication skills
  • Exceptional standards for quality and strong attention to detail
  • Retail experience is a plus

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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