Manager, Customer Analytics
Knowledge/Skills/Abilities:
· Bachelor’s degree in a quantitative discipline (Statistics, Applied Mathematics, etc) or sufficient on the job use of related skills. Master’s degree is a plus.
· 3-5+ years experience in a Customer Insights, Market Research or Business Analysis role
· Extensive experience analyzing customer attribute and behavioral (transaction, web browsing, marketing channel interaction) data
· Extensive experience with Python or SQL required
· Prior experience leading Analytic teams required
· Experience with Tableau, Snowflake, Adobe Analytics is a plus
· Experience with developing and using customer segmentation models and lifetime value constructs is a plus