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Sr. Engineer, Tech Ops - Oracle Systems

Information Technology
Neiman Marcus

We seek top Technical talent for our Store Reliability Engineering team. The online organization has consistently used innovation and high industry standards to evolve our online platform to support over 5 major brands both domestic and international. 

This hands-on role will be responsible for Enterprise operation team to support multiple applications for Oracle Retail and digital Transformation projects including Cloud solution, Automation, and monitoring systems. This position requires a deeper level of aptitude and understanding of technologies and oracle retail systems so that critical support activity can be performed. This position will have strong collaboration with business, product, IT and 3rd parties. 

Responsibilities include: 

  • Strong techno functional knowledge with Oracle RMS, Oracle BI Publisher, Integration and Customization experience with Java ADF/JSF & Pro*C in Oracle retail 
  • Hands on experience in Oracle Retail Suite of applications, especially in retail related functions in ReSA and RMS 
  • Lead engineering hands-on work experience on Splunk, Dynatrace for alerting and process automation
  • Build automation using configuration management tools to Scale a project  
  • Design monitoring solutions for the projects assigned for seamless tech & business KPI tracking  
  • Work with Dev team for items related to SRE (Store reliability engineering) 
  • Owning the reporting and accountability of all  
  • Managing the development and deployment of all release management features for given applications 

Preferred Qualifications: 

  • Bachelor or advanced degree in IT, Computer Science, business, or related field  
  • Hands-on experience in Oracle RPM implementation 
  • Minimum 8+ years of experience in Oracle Retail Suite of applications, especially in retail related functions in ReSA and RMS 
  • Translating business requirements to solution design and technical implementation with Agile mindset 
  • Minimum 8+ years of experience in writing SQL / Stored Procedures against Oracle databases 
  • Great understanding of ReSA and RMS table structures 
  • Experience handling global managed services teams driving operational efficiency 
  • Experience working on released cycles/Agile model. 
  • 3+ years’ experience in business process and/or technology implementation  
  • 2+ years hands-on experience in automation, dev-ops and cloud (any) 


Basic Requirements: 


  • Under Grad / Bachelor of Engineering or Equivalent 
  • 6 or more years of IT systems experience in one or more of the following areas, with demonstrated progression of responsibilities: 
  • Application delivery (preferably Oracle retail)  
  • Enterprise-scale application management 
  • Software product management 
  • IT/system product design and product strategy 
  • Solution/Application Architectures 


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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
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