Human Resources Lead
Culture and Engagement
- Leads engagement and recognition activities for all store Associates
- Champions Diversity and Belonging to build an environment where everyone is respected
- Champions change for store and enterprise-wide initiatives
- Exercises a high degree of confidentiality with sensitive information
Talent Management & Compliance
- Supports Store Leadership with identifying performance opportunities, prepares Managers to conduct performance conversations, and follows up throughout the performance process
- Maintains regular contact with Associates to stay aware of concerns and answer questions in a timely manner
- Completes Associate issue intake by listening, documenting, and collecting relevant details and escalates as needed
- Utilizes exceptional interpersonal skills to advise, counsel, and coach Associates
- Delivers difficult and / or complex messages to Associates and determines the appropriate communication channels for these messages in partnership with Store Leadership
- Enforces company policies and procedures, facilitating Associate and Manager understanding of them
- Maintains and utilizes knowledge of local and federal regulations to manage Human Resources policies and procedures
Recruitment and Training
- Recruits non-exempt candidates for open positions and assists Managers, as well as Candidates, throughout the selection process
- Pro-actively partners with store leadership and PS Manager to source talent in new and creative ways
- Prepares and processes new hire documentation and assigns appropriate access for all new hires
- Plans, schedules and participates in new hire orientation in conjunction with store leadership teams
- Coordinates and supports the onboarding experience for new employees in partnership with Market Trainer and store leadership
- Partners with cross-functional teams on training plans, executes, and tracks completion as applicable (i.e. compliance training)
HR Systems and Processes
- Updates Associate information (e.g., status changes, timekeeping, etc) in People Service systems
- Maintains accurate people data for expense allocations and reporting purposes
- Conducts audits to ensure store compliance with all federal, state and local requirements, including employment eligibility (I-9), people-related file maintenance, and required training
- Generates reports as needed or requested
- Maintains awareness of payroll and expense budget frequently
Total Rewards
- Responds to employee benefits questions and leads the annual benefits renewal and open enrollment process, as applicable
- Administers FMLA, ADA, Leave of Absence, and other local and federal regulations
Qualifications
- 1-3 years of relevant People Services experience
- Basic understanding of key local and federal employment laws
- Excellent oral and written communication skills
- Strong attention to detail
- Excellent interpersonal skills with ability to effectively and tactfully resolve conflict
- Motivated and results-driven
- "Win together" mentality
- HR systems experience a plus
- Basic proficiency with MS Office Product Suite, advanced proficiency preferred
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
- Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays