Customer Care/Drop Ship Associate
SKILLS EXPERIENCE PREFFERED:
·
Self-starter
with a flexible and multi-task oriented mindset
·
Independently
researches escalated internal and external customer issues by using probing
techniques and problem solves to identify necessary steps to resolve concerns
and maintain customers
·
Excellent
dependability, reliability and accountability
·
Experience
with PC, Lotus Notes and Excel Skills
·
Strong
communication skills both verbal and written to interact with customers,
merchants, vendors and carriers
·
Alpha/numeric
data entry accuracy
·
General
accounting understanding for debit, credit and inventory processing
·
Must
be flexible
·
Strong
organizational skills
·
Ability
to work additional hours as business needs dictate, including early mornings,
evenings, weekends or holidays if necessary.
MISCELLANEOUS:
·
Any
additional tasks and responsibilities as required